Job Description
Job Title: Sales Account Manager
Location: Barnham, West Sussex (OFFICE BASED ROLE)
Salary: Competitive
Extra : 25 days holiday, 2 paid NQA days, paid birthday off, KPI bonus scheme, Monthly and annual social events
Work Schedule: Monday to Thursday, 8:30 AM to 5:00 PM; Friday, 8:30 AM to 2:00 PM. 35 hours per week. Full Time.
DAU Components Ltd, established in 1974, specialises in passives, hardware, and electro-mechanical components. Our commitment lies in tailoring parts to meet or exceed our customers' needs, providing technical expertise and exceptional service. Collaborating closely with our clients and partners, we strive to surpass expectations at every turn, from product customisation to prompt delivery.
The Role:
We're seeking an Account Manager to join our team, focusing on Thermal Management and electromechanical components. In this role, you'll be instrumental in nurturing existing client relationships, driving long-term business growth.
The Candidate:
* Extensive experience in Sales/Account management
* Strong customer orientation, adept at internal and external communication
* Highly organised, capable of managing a demanding workload
* Proficient with CRM systems and Microsoft Office
* Excellent interpersonal skills and resilience in overcoming challenges
Key Responsibilities and Accountabilities:
* Cultivate sales with assigned existing clients, serving as their primary contact
* Foster and strengthen long-term client relationships
* Identify key information to qualify strategic accounts
* Analyse customer base to stimulate repeat and new sales
* Negotiate with suppliers to ensure effective procurement
* Manage multiple inquiries simultaneously, meeting deadlines
* Provide technical support and promote product range
* Conduct market research for strategic bidding
* Maintain effective communication with clients and suppliers
* Implement marketing strategies to drive business growth and brand visibility
* Utilise CRM system for lead management and reporting
* Handle inbound sales inquiries
* Fulfil ad hoc duties as required by the management team