Role Overview
Customer Service Administrator - Norwich, NR7
* £11.44 ph
* 2:30pm - 9pm shift
* 30 Hours per week
* Working Monday-Friday and Tuesday-Saturday on an alternating rota basis
* Permanent
Benefits:
* Free On Site Parking
* Opportunities to progress
* Overtime always available!
* Uniform provided
* 28 Days Holiday Entitlement
* Excellent Pension Programme
* Staff also receive 25% Discount Benefit of Items on Very.
What you'll be doing:
As a Customer Service Administrator in our friendly service centre team, you'll work closely with drivers and site-based colleagues. You'll support parcel dispatch and returns, and handle various administrative activities that enhance our customer service. During busy periods, you may assist the warehouse teams as well. Your role will be essential in maintaining team and customer satisfaction.
What you need to show us:
Administration skills and experience are important, but your ability to prioritize customer needs will be key to your success. Strong communication skills, IT proficiency, and attention to detail are essential. An understanding of health and safety would be a valuable asset.
Why work for us:
Nobody goes further to deliver than Yodel. We sort and deliver millions of parcels each week across the UK. We value the contributions of everyone in our customer service team. In return for your talents as a Customer Service Administrator, you'll enjoy generous benefits including 28 days' holiday (including bank holidays), an excellent pension, and up to 25% discount on Very.co.uk. We support your development and progression. Find out more and apply now.
Yodel recognizes that its people are fundamental to its success. We are committed to equal opportunities, value diversity, and aim to build teams that represent various backgrounds and skills.
If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team.
#J-18808-Ljbffr