Freightserve recruitment are looking for a Air Export Gateway Operator for a major Heathrow based Freight Forwarder based in Hayes, Middlesex area. Job role:- - Proactively promoting and demonstrating excellent customer service - Handling client requests and queries effectively, escalating them where necessary - Accurately completing customs paperwork for export and/or import customs entries. - Effective liaison with other departments and with our overseas partners - Ensuring company financial regulations are followed and that the correct paperwork is raised as necessary. - Coordinating our Transport and Warehouse teams - Supporting other members of the team in their learning and development Company Benefits:- - Competitive Annual Leave - Reward Gateway - access to significant savings and cashback on 900 top retailers - Employee Recognition Scheme - Excellent Pension Scheme - Cycle Scheme Working hours are Monday - Friday 10am - 6.30pm or Monday - Friday 0900 - 1730 As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.