Company description: GXO Logistics Supply Chain Inc. Job description: This isnt just a job. This is a career Are you able to build strong relationships with colleagues and customer alike, and drive your operational team to success? Are you a Warehouse Contract Manager looking to take the next step? Here at GXO Logistics, were looking for a Contract Manager to join the team at our Multi-Customersite in Rotherham. We are seeking a highly skilled and detail-oriented Customer-Facing Contract Manager to join our team. In this role, you will manage the end-to-end contract lifecycle with customers, ensuring that all contractual obligations are met, whilst supporting also the day to day operations of the site. This is a permanent, full-time role where youll be predominately working Monday Friday however some flexibility would be great, this is logistics after all Pay, benefits and more: Were looking to offer a salary of up to £55,000 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includesa company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more What youll do on a typical day: Ensure key contractual SLAs and KPIs are archived across the site Full responsibility for customer reporting requirements including monthly and quarterly reviews. Stock integrity daily, weekly, monthly, quarterly, and yearly review and reporting. Address and resolve any customer issues related to contract performance or obligations. Work closely with finance teams to ensure contract terms are consistent with company objectives. What you need to succeed at GXO: Have demonstrable experience in a fast-moving E-Fulfilment & retail logistics operation experience Awareness of differing commercial mechanisms as well as understanding P&Ls Proven success in delivering costs, KPIs and good knowledge of CI principles Excellent people management skills with the ability to build credible and strong professional relationships at all levels We engineer faster, smarter, leaner supply chains ADZN1_UKTJ