Join us and help deliver the exceptional, every day.
Join our team as a Technical Director for Mitie!
At Mitie, the UK's leading facilities management and professional services company, we serve a diverse range of clients, from banks and retailers to hospitals, schools, and government offices. Our 65,000-strong workforce operates across 100+ office locations, delivering excellence to thousands of customers nationwide. As the Technical Director, you'll be the key point of contact for front-line management, ensuring our operations team exceeds expectations in service excellence. Your role will involve top-notch management, leadership, customer focus, and continuous feedback, training, and development.
You'll strive for industry-leading technical and operational excellence across our client estate, ensuring 100% uptime of critical data centres and reacting efficiently and effectively in line with SLAs and KPIs.
You'll manage an operational team, including Data Centre Ops Managers, Facilities Managers, Project Managers, Tech Supervisors, and subcontractors. By leading by example, maintaining a professional appearance, and resolving client issues with innovative Mitie solutions, you'll foster a culture of high-quality customer excellence. Building strong relationships with clients, stakeholders, employees, and colleagues is essential. You'll coordinate direct and subcontract labour to meet performance and contractual requirements cost-effectively. Adhering to and enforcing the Company Health & Safety policy, you'll manage and deliver additional and existing project work profitably, ensuring timely billing and assisting in developing client relationships.
Monitoring and reviewing team performance, ensuring compliance with Mitie policies and procedures
Ensuring client visits and audits are completed as per contract
Driving cost savings and increasing performance
Managing the full employee lifecycle, including recruitment, induction, appraisal, development, and succession planning
Fostering a professional working culture, sharing best practices, coaching, and developing your team
High technical ability and in-depth understanding of engineering management in critical environments
~Knowledge of Health, Safety, Environment, and Quality systems
~ Strong commercial acumen
~ We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
Our success is a direct result of the experience and quality of our people. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.