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Seasonal Hospitality Team Member - YHA Hawkshead, Cumbria
Client:
Location:
Cumbria, United Kingdom
Job Category:
Retail
EU work permit required:
Yes
Job Reference:
1041ffaf0de9
Job Views:
3
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Hospitality Team Member
YHA Hawkshead
Fixed term, flexible contract
Minimum 25 hours per week
£12.21 per hour (applies to all, including those under the age of 21)
Staff accommodation is available at a rate of £69.83 per week
Are you looking for a fun and varied job in hospitality? YHA Hawkshead is seeking a Hospitality Team Member to join their team!
As a Hospitality Team Member, you'll be instrumental in creating memorable guest experiences, aligning with our mission to provide exceptional hospitality.
Why work for YHA?
Enjoy exclusive staff benefits supporting your well-being and career growth, including:
* 10 nights free hostel stays per year for you and up to 3 friends or family
* Access to YHA’s staff discount and cashback portal
* Free YHA Membership annually
* Support via our Employee Assistance Program
Visit our YHA Jobs website for more benefits and information.
Responsibilities of a Hospitality Team Member
We provide comprehensive training, but from day one, your tasks will include:
* Providing excellent customer service to guests and members
* Working at reception, offering insights about the hostel and local area, ensuring guests feel welcomed and informed
* Using systems for guest check-ins, check-outs, and food and beverage sales
* Performing housekeeping duties to maintain a clean, comfortable environment
* Assisting in food preparation and service, delivering hospitality that encourages sales
Skills and Experience Needed
We seek individuals who excel in customer-facing roles, with qualities such as:
* Experience in face-to-face customer service
* Teamwork skills, helping others achieve goals
* Punctuality and flexibility for various shifts
* Ability to handle workload pressures, prioritize tasks, and meet deadlines
* Understanding of YHA's core purpose and values
For more details, please refer to the full job description.
At YHA, we value diverse life experiences alongside skills and knowledge. We offer thorough induction, ongoing training, and personal development opportunities. We welcome applicants from all backgrounds, acknowledging that some roles may require specific skills.
About YHA
YHA is a social enterprise dedicated to enriching lives, especially of young people, through quality hostel experiences that promote health, wellbeing, and life skills.
To learn more about YHA, our culture, and our heritage, please visit our jobs website.
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