Overview
Are you an engineer or supervisor in the Industrial door, Automatic door, Vehicle Gate sector, looking for your next step into a full Managing Engineer role? Or are you already a Managing Engineer within the industrial door/ automatic door sector looking to join a strong and stable company within the facilities management industry?
You will have responsibility for a team of Engineers to ensure that planned and reactive maintenance tasks are completed on-time and to a high standard. You will also be responsible for a call-out rota, ensuring adequate and safe cover at all times.
Responsibilities
* Supervise the team, being their daily point of contact, and provide management support, guidance, training, and development to colleagues to achieve a consistent and high level of customer service.
* Provide technical support and training to your field team and the wider business unit.
* Control staffing on a day-to-day basis including management of an “on-call” rota and responsible to cover any on-call gaps.
* Assist the Area Manager with relevant HR processes including completion of return to work forms; handling and reporting of disciplinary incidents, conducting performance review meetings, managing colleague performance, scheduling holidays and absence cover, and investigating, recording and escalating any accidents or near misses following our Health & Safety Policies.
* Provide technical support as required, e.g., advice regarding major operational issues and aid with major incidents.
* Assist the team in delivering high quality PPM work.
* Assist Area Manager with effective budgetary management of parts and material usage, reporting overspends and variances to budget.
* Attend client and manager meetings on behalf of the Area Manager and provide general cover during periods of absence of the Area Manager.
You’ll enjoy working autonomously in a pressurised environment and be able to prioritise a complex and demanding workload. You’ll have excellent written and verbal communication skills, enabling you to communicate all operational issues within your region. You’ll be customer service driven and enjoy working within a people-focused environment.
Qualifications
To be successful you will have:
* Good commercial awareness.
* 18th Edition (desirable but not essential).
* Demonstrable management/supervisory experience (essential).
* Experience in a high pressured mobile working environment (essential).
* Excellent communication skills and stakeholder management skills.
* Ability to supervise engineers in a fast-paced environment.
* Ability to effectively plan and prioritise workloads.
* Residing in the North Midlands or North of the country or Scotland.
Other Information:
Full UK driving license is essential.
As our clients can operate on a 24/7 basis, there is a requirement to be flexible with your working hours to protect service level agreements and provide continuity of service, including weekend working and on-call cover. (1 in 4 Saturdays, 1 in 4 weeks on call - included within the salary for this vacancy).
In return for your hard work we would offer you:
* Salary: Up to £52,522 per annum, depending on experience.
* Up to 4% discretionary bonus scheme, subject to achievement of targets.
* Group personal pension scheme of matched contributions between 5% and 6%.
* 25 Days Annual Leave + Bank Holidays.
* Life Assurance.
* Access to state-of-the-art training academy.
* Funded Training Sponsorship Scheme.
* Refer a Friend reward scheme.
* Health Cash Plan.
* Up to 10% off B&Q/ Trade Point.
* 20% off Nuffield Fitness and Wellbeing Centres.
At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues. At our National Training Academy in Stevenage we have our own in-house team of experienced technical trainers who focus on upskilling and cross-skilling our rapidly expanding mobile engineering team. Colleagues can expect to receive significant investment in safety and technical training to ensure ongoing development of their skills and expertise and to ensure we retain our industry leading self-delivery capability.
Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.
Requisition ID: 2024-6229
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