Tudor Employment Agency are currently recruiting for a Depot Administrator to work for our prestigious client based in Bristol. As a Customer-Focused Administrative Assistant, you will be the first point of contact for clients and play a crucial role in ensuring their needs are met efficiently and professionally. Your primary focus will be on providing outstanding customer service while managing various administrative tasks to support our team and operations. Duties will include: Greet and assist customers, both in person and via phone/email, with a friendly and professional demeanor Respond to customer inquiries, resolve issues, and escalate complex matters to appropriate team members Manage and maintain customer records, ensuring all information is accurate and up-to-date Schedule appointments and manage calendars for team members Handle incoming and outgoing mail and packages Prepare and organize documents. Assist with data entry and database management Coordinate office supplies and equipment maintenance Support team members with various administrative tasks as needed Contribute to the improvement of customer service processes and procedures Hours of Work: Monday to Friday 8.30am – 4.30pm/5pm (37.5hr week) Rate of Pay: £13.37phr