Job Description
Salary – competitive salaryHours - Monday to Friday, 37.5 hours per week, working from home flexible one day per weekHoliday – 25 days annual leave (excluding bank holidays )About the Client Manager roleWe are TC Group, the fastest-growing top 20 accountancy firm in the UK. We 're business advisors and accountants, with over 30 years of experience we've honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses.We have an exciting role for a Client Manager in our Norwich office.As a Client Manager you will manage a portfolio of mixed clients to ensure a high level of customer satisfaction. You will be reviewing and reporting on account performance, undertaking regular client visits and promoting positive client engagement.Key responsibilities of a Client Manager will include:you will support and grow the account and the client base and seek business development opportunities, across the multi service lines TC Group offer and to provide services to best serve the clientsactively manage the portfolio, including WIP management and debtor management to ensure lock up and other KPI's are met, ensuring client deadlines are metAssisting in the management of the office, managing your own teamContinually networking to win new businessAbout youWe are looking for candidates with the following skills and experience:ACA/ACCA or qualified by experience, with significant demonstrable experience within an accountancy practice backgroundyou must have a good standard of accounting and tax knowledgeprevious experience of developing and growing client accounts is advantageousto be successful, you will be personable with excellent communication skills and able to develop strong client & team relationshipsyou should be proficient in MS Office / highly PC literate, along with sound accounting system knowledge.
Iris software experience would be beneficial.must be extremely organised and flexible, with a positive, solutions based perspectivebe open to developing team methods and skillsbe flexible and able to travel to other regional officesFull benefits available for the Client Managerparking permitgroup life assurance 4 x salarypension schemeSalary sacrifice PMI scheme (once probation is passed)hybrid working between office and homeSocial eventsAbout usTC Group is growing and changing at quite a pace! We're an ambitious group of people with the same aim – to create a consistent, high-quality experience for our clients. Like us, our client list is growing – we're supporting more and more of the UK's ambitious business owners, SME's and large Corporations and it's a real team effort.
We're helping them make courageous decisions to grow their businesses.We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds.We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.TPBN1_UKTJ