ProImmune is an international life-science company headquartered in Oxford, UK, providing a unique range of products and services in the field of immunology research with our customers including many leading pharmaceutical, biotechnology and academic centres of excellence around the world. We are seeking a self-motivated, enthusiastic Sales and Office Administrator to support our busy sales and marketing office. You will: be the first point of contact for customers around the world, by telephone as well as in monitoring the main email inbox work with our customer relationship management software to organise in- and out-bound communications as well as data handling carry out sales order processing resolve customer enquiries and escalate where applicable carry out invoicing and credit control duties maintain customer contact records also perform general office administration tasks including: o administration and assisting to organise our blood donation sessions with members of the public donating blood for research purposes o assistance to our HR team o support of our marketing activities, including execution of marketing campaigns o organising international conference attendance and help to manage our website content. This includes working with our customer relationship management software to organise in- and out-bound communications as well as data handling and database maintenance. Candidates should be able to demonstrate excellent verbal and written skills with a high degree of attention to detail and organisational skills, as well as have a strong knowledge of MS Office applications, including advanced MS Excel features. Experience with SAGE accounting software, CRM software and some science knowledge would also be an advantage. Our package includes an attractive salary, commensurate with qualifications and experience, performance-related bonus, pension scheme and private health insurance. If you are not a British citizen, you need to have a valid UK work permit or the right to work within the UK. To apply,please send your CV and detailed covering letter to: careers(at)proimmune.com