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Job Details
Role title: Commercial Manager (In-Life)
Function: VBI Commercial Operations
Department: Vodafone Business International (VBI)
Location: UK / Europe
What you'll do
Role purpose:
To manage the commercial relationship with one/two of VBI's largest strategic accounts managing contracts with combined TCV up to €50M pa. Accountable for ensuring VBI is delivering on all of its contractual obligations on these accounts, and for delivering incremental value for these customers and for VBI.
Key accountabilities and decision ownership:
1. Accountable for execution of all of VBI's commercial contractual obligations over the life of the contract.
2. Seen by customer and VBI leadership as strategic advisor to key stakeholders. Produce internal executive briefings on commercial performance of managed accounts and recommendations on how to grow value in accounts and differentiate VBI from competition.
3. Manage senior stakeholders in case of potential or actual escalation (management briefings, presentation, costs analysis, options / recommendations).
4. Collaborate with relevant counterparts in Sales, Legal, Solution, and OpCos' organisations to maximise profitability of the managed accounts.
Who you are
Core competencies, knowledge and experience:
1. Excellent relationship builder, with the necessary personal impact to build credibility with customers, account and senior Sales managers.
2. Excellent communication skills, both written and verbal, at a senior level with customers and internally.
3. Significant experience of developing and negotiating compelling commercial propositions and/or managing complex telco/outsource contracts.
4. Demonstrable knowledge of Commercial Contractual issues affecting global bids and their impact on VBI.
5. Comfortable working in a fast-paced environment and can demonstrate an ability to deliver through others.
Must have technical / professional qualifications:
N/A
What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation.
Together we can.
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