Automotive Sales/ Service Advisor Required in Faversham
Company Type: Established independent garage that specialises in Gearboxes and Transmissions
Salary Details: £30k Basic Salary + Shared Team Bonus
Working Hours: Monday to Friday 8am - 5pm (No Weekends)
Roles available due to company expansion.
A well-established automotive specialist in Faversham is looking for a proactive and customer-focused Sales/ Service Advisor to join their team. This role is ideal for someone with a passion for the automotive industry who enjoys providing excellent customer service and driving sales.
Key Responsibilities:
1. Act as the first point of contact for customers, providing expert advice on gearbox services and repairs.
2. Offer accurate quotes and estimates for work required.
3. Manage bookings, schedule appointments, and liaise with the workshop team.
4. Build strong customer relationships and provide regular updates on repair progress.
5. Identify opportunities to upsell additional services and products.
6. Handle enquiries, complaints, and feedback professionally.
7. Maintain accurate records of customer interactions and transactions.
Requirements:
1. Previous experience in an automotive sales or service advisory role preferred.
2. Strong communication and interpersonal skills.
3. Good knowledge of vehicle components.
4. Ability to work efficiently in a fast-paced environment.
5. Strong administration, organisational, and IT skills.
Full vacancy details for this Automotive Sales/ Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.
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