ASSISTANT MANAGER - POWERLEAGUE BIRMINGHAM
Up to £27,000 DOE - plus Great Bonus Potential!
About the Role:
Are you looking for a new challenge? Are you looking to step up and learn how to lead and inspire your team? As an Assistant Manager, you'll support the Club Manager, assisting in steering us towards unmatched customer satisfaction and operational excellence.
Your mission? To help develop a high-performing team that knocks our KPIs out of the park—covering everything from revenue and profit to utilization and customer satisfaction. You're not just assisting in running the club; you're creating an unforgettable experience before, during, and after the game!
What You'll Do:
1. Lead Like a Pro: Guide and motivate a stellar team to achieve and surpass our targets.
2. Community Champion: Forge valuable local partnerships, enhancing brand awareness and boosting revenue.
3. Operational Wizardry: From opening to closing, ensure our club runs like clockwork, maintaining the highest standards and security.
4. Customer Delight: Lead by example to create a culture of exceptional customer service, constantly pushing the boundaries to enhance the Powerleague customer experience.
5. Team Builder: Recruit, train, and grow the team, celebrating successes and setting goals.
Your Financial Playbook:
1. Collaborate on budgets and sales strategies, aiming for profitability and cost-efficiency.
2. Maintain up-to-date knowledge of weekly sales performance and take any appropriate actions.
Who You Are:
1. An aspiring Supervisor or Duty Manager looking to develop their management skills and commercial strategy.
2. A customer service maestro, adept in driving revenue and managing budgets.
3. A strategic thinker, ready to solve problems and adapt to new challenges.
4. Flexible - this role requires you to work shifts during the day, evenings, and weekends - 5 days over 7.
Why Join Us?
Step into a role where you can truly shine, with opportunities to manage our new club opening! We're all about celebrating success, pushing boundaries in customer service, and making every game a win—not just for our team but for every customer and community we touch.
Ready to Score Big? Apply Now and Help Lead Our Team to Victory!
Join us in a role where your impact extends beyond the four walls of our club. Bring your passion, your drive, and your vision. We can't wait to see where you take us next!
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