Job summary Day & Evening Receptionist - variety of shift patterns This is an excellent opportunity to join a friendly, supportive team working in Emergency Care. The Emergency Department is a friendly, exciting place to work currently undergoing a large transformational project with exciting new developments and opportunities. We are looking for Receptionists to work on our friendly reception desks in the Emergency Department. The successful candidates will undertake a variety of reception duties including working on our A&E, SDEC, AMU and Guildford Ward Reception and processing Patient data. You will also act as a focal point of communication between Patients, Ambulance Crews and Medical / Clinical staff. Main duties of the job The successful candidates will have a friendly and professional attitude, good IT and organisational skills and be able to accurately complete / input data. The successful candidate will also need to be able to deal with difficult and stressful situations with courtesy and empathy. The Royal Surrey County Hospital NHS Foundation Trust offers an excellent range of exciting, rewarding roles with fantastic opportunities for career support and development / training as well as a great range of employee benefits. About us Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure. We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley. The Care Quality Commission (CQC) have given us an overall rating of Outstanding. Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us. Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible. A video about the Royal Surrey - https://www.youtube.com/watch?vR96pMboIYdo Date posted 21 March 2025 Pay scheme Agenda for change Band Band 2 Salary £24,873 a year per annum pro rata including High Cost Area Supplement Contract Permanent Working pattern Part-time Reference number 384-AGB-EMF18143-B2 Job locations Royal Surrey County Hospital Guildford GU2 7XX Job description Job responsibilities To provide a calm, friendly and welcoming reception to Emergency Floor incorporating A and E, Emergency Assessment Unit and Ambulatory and Emergency Care. Job description Job responsibilities To provide a calm, friendly and welcoming reception to Emergency Floor incorporating A and E, Emergency Assessment Unit and Ambulatory and Emergency Care. Person Specification Qualifications Desirable General education to GCSE level Knowledge and Skills Essential Previous experience in patient contact position Desirable Previous NHS experience in admin role Person Specification Qualifications Desirable General education to GCSE level Knowledge and Skills Essential Previous experience in patient contact position Desirable Previous NHS experience in admin role Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Surrey NHS Foundation Trust Address Royal Surrey County Hospital Guildford GU2 7XX Employer's website https://www.royalsurrey.nhs.uk/ (Opens in a new tab)