Warranty Administrator - Camberley
SEAT-Skoda- Volkswagen
Salary: Depending on hours - Pro-Rata 30k
PART-TIME
No weekends
The Job:
As a Warranty Administrator, you will be part of the Aftersales team that works closely with our workshop and service advisor teams, overseeing processes and input related to warranty work and ensuring the correct steps are followed to complete warranty work.
About You:
* You will have previous/current warranty administration experience, ideally having worked with manufacturer warranties previously.
* Confident IT skills; full training is provided with the Volkswagen warranty system.
* You will be process-driven and organized, able to manage your time and workload effectively.
* Able to build good working relationships in your wider team and enjoy talking to customers.
What you'll do:
* Ensure the accurate and timely completion of all Warranty and department administration.
* Achieve all allocated objectives for the department and operate within the law at all times.
* Plan and manage time carefully to ensure all tasks are achieved within the agreed time scales.
* Greet customers and visitors promptly, courteously, and professionally.
* Ensure all group, manufacturer policies and practices and statutory legislation are strictly adhered to.
Requirements:
- Previous experience in a similar role is advantageous.
- Strong communication skills.
- Excellent organizational and time management abilities.
- Proficiency in relevant software and databases.
- A confident and friendly approach with a strong customer service background.
Job Type: Part-time
Pay: £20,000.00-£30,000.00 per year
Expected hours: 30 per week
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
Schedule:
* Flexitime
* Monday to Friday
* No weekends
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 1 year (preferred)
* Administrative experience: 2 years (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
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