Working within a busy call centre environment in the Endoscopy Unit, to provide an accurate and prompt administrative function to facilitate the delivery of a professional, efficient and effective centralised booking service for day case Endoscopy procedures and pre-operative assessment.
Using own initiative in sometimes complex situations to ensure that patients are booked in line with Local and National Access Targets.
Work as part of a multi-disciplinary team, supporting other team members to deliver the Access targets and a patient focused booking service.
Provide âfirst point of accessâ administration for all referrals into the Booking team
Act as first point of contact for all enquiries and referrals into Endoscopy Unit
Use of local patient administration systems to manage all referrals, waiting lists and appointments for all patients in a timely manner.
Applicants who are looking for a part time role or job share will be considered.
Please note that the hours will be worked on a rota basis which will include weekends.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and âProud to Leadâ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the âDisability Confident Employerâ scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click âApply nowâ to view in Trac.