Company description
Join us & put your stamp on the Post Office at Coln Community Stores.
Coln Community Stores (CCS) is a busy community-owned General Store, Post Office & Café run by a team of both paid & volunteer members. We aspire to be a vibrant centre of the community, supplying daily essentials & a good selection of locally sourced produce.
We also encourage the participation of volunteers in the running of CCS.
Job description
We are looking for an enthusiastic, professional & friendly person to join our small Post Office & Retail team. The ideal candidate must be able to show initiative, work conscientiously on their own, and help colleagues who need an extra pair of hands in this busy environment.
Reporting to the Operating Manager, you will take direction from them as needed.
Responsibilities
* Maintain a customer service-led culture, always seeking to improve performance & deliver professional, friendly service to all in our community.
* Work closely with & support the Post Office Officer in Charge to fulfil daily duties in their absence.
* Ensure the Post Office Counter is efficiently & securely operated.
* Monitor, accept & store items for courier companies including Amazon Hub.
* Balance daily finances at the end of each shift.
* Maintain accurate records for Post Office stock control.
* Support retail & café activities during Post Office quiet periods.
In fulfilling your duties, you are expected to act in a manner consistent with our Mission, enabling the smooth running of all areas of Coln Stores, resulting in a positive experience for our customers, volunteers, and staff.
On-the-job training will be provided, particularly for familiarization with the Post Office, EPOS shop management system, and a Food Hygiene & Safety for catering course, which is essential.
After training, this role will include a weekday with an early start (06:30) to bake morning goods and prepare the store for opening.
Job Types: Part-time, Permanent
Pay: £8.60-£11.44 per hour
Benefits:
* Casual dress
* Free parking
Schedule:
* Monday to Friday
* Weekend availability
Work Location: In person
Reference ID: CO20250201
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