Job Description HEAD OF BLOCK MANAGEMENT (Property Management) Location: Harrow, HA1 Salary: £ 50k Position: Permanent – Full Time WANTED: Head of Block Management - We are seeking an individual with significant Block Property Management experience, previous experience in leading a Block Management team and preferably professional qualifications in Block Management: MIRPM or RICS This is an office based role for a candidate with superb supervisory skills and the opportunity is with a dynamic, forward-thinking property company with offices in Harrow. You will be overseeing the daily management and administration of the Block Management team, and looking after an international client base. Your role will be to ensure that outstanding levels of customer service are being delivered as well as being able to help your team build solid relationships with landlords, residents, contractors, maintenance people and of course your company’s lettings representatives. The role will also involve all aspects of supervision, compliance, training, development, management, complaint handling and assisting with recruitment within the department. You will have a high level of responsibility, reporting directly to the Director. The ideal candidate MUST have previous experience is residential Block Management ideally be IRPM or RICS qualified, and have had people / team management or supervisory responsibilities as a minimum. You will possess the skills to effectively manage and develop the team, increase the levels of service, grow the number of managed properties and the profitability of the department whilst upholding and maintaining current legislation and standards. Skills: The skills required for this experienced Head of Block Management role will include: Previous experience in Block Property Management Comprehensive supervisory level experience IRPM or RICS accreditation preferred (not essential) Administration of Section 20 Notices Demonstrate a professional approach to customer service Have excellent inter-personal skills Excellent telephone manner and superb written and spoken English Have superb organisational skills and be able to prioritise workload Be able to thrive in a fast-paced environment. The Company: Our client is a successful professional property company based in the Harrow area. They have a well-known, successful brand and are regarded as an excellent firm to work for. Benefits: With this Head of Block Management role include: Highly competitive salary Well known professional local brand Excellent career opportunities Contact Us: If you are interested in this role as a Head of Block Management please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting – Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR38159 – Head of Block Management