Think Accountancy & Finance are delighted to be working with a culture filled company offering an exciting opportunity for an experienced and confident Credit Controller. If you're looking for a role where you can lead the credit control function, this is your chance to play a key part in a supportive, employee-focused business. In this position, you'll be responsible for handling overdue payments, managing cancellations, and ensuring smooth operational processes. You'll work closely with a friendly and driven team while also liaising with other areas of the business, so exceptional communication is key. Key Responsibilities Proactively manage outstanding payments, contacting customers to resolve overdue accounts. Ensure all communication with customers is professional and in line with company policies. Handle service cancellation requests, providing necessary contractual details and calculating any early termination charges. Maintain accurate records of all communications and payments. Collaborate with internal teams to resolve issues and ensure a smooth process. Ideal Candidate Requirements A confident and assertive communicator, comfortable handling difficult conversations. Experience in a customer-facing role and managing accounts. Previous experience in credit control and dealing with overdue accounts. Sage 50 is desirable Why Apply? This role offers an excellent salary and benefits package, including an annual bonus after your first year. There's a hybrid working option after probation, along with additional perks such as private GP access, team lunches, social events, and shopping discounts. You'll also enjoy the opportunity to work in a collaborative business that values growth and team success. If you're ready to make a real impact and grow your career in a supportive environment, we'd love to hear from you To apply, please submit your CV now