Overview
Contract: Fixed Term 12 Months
Location: Hybrid / Quorum Business Park, Newcastle upon Tyne
This is a hybrid working role, so you’ll need to be able to work from our Head Office twice a week
Hours per week: 37
Salary: Up to £44,364, depending on experience
About the role
We’re excited to be looking for a Quality Assurance Manager to join our Assessment Delivery team.
This is a key management role within a critical team, overseeing the accurate and timely release of external assessment results.
You’ll be accountable for leading sub-teams to meet external deadlines, ensuring NCFE remain operationally compliant, supporting the delivery or major programmes of work.
How you’ll make an impact:
1. Providing operational leadership within the Assessment Delivery team
2. Creating, managing, and delivering on key policies and processes
3. Leading on management of risk identification and mitigation approaches
4. Contributing to wider strategic planning and goals
We’d love to hear from you if you offer the following:
5. Experience of working in a regulated environment
6. Knowledge of the key principles of assessment, and experience working with externally set and marked assessments
7. Experience leading a large operational team
8. Experience of implementing operational change, and internal quality assurance principles
9. Exceptional planning skills, with experience in delivering to immovable deadlines
10. Confident communication and the ability to clearly communicate complex ideas to a range of audiences.
Feeling inspired? Read the full to find out more.
What will we offer you in return?
You’ll have access to a fantastic range of benefits which support your personal development and wellbeing, including:
11. A minimum of 25 days annual leave, plus 8 bank holidays
12. An additional 3 days off during the Christmas closure
13. £200 personal development allowance annually
14. £400 towards any NCFE accredited qualifications annually
15. Two hours a month to spend on personal development
16. Free learning resources on our in-house 'Learning to Grow' platform
17. A flexible and hybrid approach to working
18. Westfield Health Cash Plan worth up to the value of £635
19. Employee Assistance Programme - including a 24/7 confidential help line and counselling sessions
20. Doctor Line - same day appointments
21. Company Pension, employer’s contribution up to 9% when you contribute 3%
22. Life Assurance (4 x basic salary)