Front of House Assistant Mon-Friday - Reading Front of House Assistant Mon-Friday 11.44 per hour Basingstoke At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Front of House Assistant at Frasers Chineham Park. Location: Frasers Chineham Rate of pay: £11.44 per hour Working pattern: 35 hours per week, Monday - Friday Key responsibilities To provide a friendly, warm and knowledgeable service to all customers. To prepare and maintain the food service areas in an attractive and hygienic manner and to be responsible for accurate use of tills. Key responsibilities and accountabilities Food Service •Serve all food to the highest standard and in line with the G&G style using the correct tools and presentation techniques .•Prepare and serve all beverages in a timely manner and to the G&G standard. •To assist with food preparation in kitchen to the G&G standard as required •To set up service counters for service and keep the service areas clean, tidy and presentable in line with the G&G standards. Clean and wash up all equipment, kitchen and service areas to comply with cleaning schedules. •Under the guidance of the GM / AGM ensure that merchandising at service counters and dining areas have products correctly priced, labelled and in date. •Work with colleagues to maintain food availability during service periods. •Assist in the cleaning and clearing of tables polishing of cutlery Customer Service •Maintain a professional and friendly image with the client and customers at the relevant site. • Attend to customer needs in a polite and helpful and friendly manner providing assistance where necessary in line with the G&G style. • Provide information to customers about the food and make recommendations. • Work with all colleagues in a polite and helpful way to ensure excellent customer service. Health & Safety • To understand and comply with G&G and statutory health, hygiene and safety, quality standards including COSHH and HACCP ensuring all tasks are carried out in accordance these standards. • Wear the correct uniform and safety shoes as directed and maintain uniform items appropriately. • Report any equipment and/or building fabric faults and any hygiene, health and safety hazard to the GM/ AGM. Occasional Responsibilities • To attend training courses and attend G&G meetings when necessary • Assist in monthly stock take as directed •Help in different Units. What's in it for you? Working with Gather & Gather has its perks People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Eye care A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance Family friendly support A holiday purchase scheme Regular social events and communication with our leaders Volunteering days Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Cycle to work scheme