Job summary To be responsible for undertaking a wide range of administrative and telephony duties and the provision of administrative support to the multidisciplinary team of the AQP Services (Any Qualified Provider) Meanwood which include ENT, Audiology, Microsuction, Minor Surgery. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS). The hours for this role are Monday - Friday 8.30pm - 4pm (maybe negotiable) 35 hours per week. The interviews for this position will take place on Thursday 13th March 2025. Main duties of the job The following are the core responsibilities of the clinic administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Answering incoming calls and dealing with callers requests appropriately b. Registration of new patients to the service c. Book appointments d. Photocopy documentation as required e. Process e-mails appropriately f. Process post consultation GP letters g. Process tasks from other team members h. Input data into the patients healthcare records as necessary i. Coding Consultations appropriately j. Process referrals using the electronic referral system (ERS) k. Process RAS referrals, printing, registering and texting appointment information l. Manage all administrative queries as necessary m. Carry out system searches as requested n. Completing spreadsheets accurately o. Support all clinical staff with general administrative tasks as requested p. Process all DNA letters in accordance with current protocol q. Ordering ENT/Audiology supplies. About us Meanwood Group Practice is a large practice in North Leeds. We have over 16,000 patients registered with us. Benefits: Friendly Team of GP's, Nurses, NHS Pension scheme and on site car parking. Date posted 11 February 2025 Pay scheme Other Salary £12.21 an hour Contract Permanent Working pattern Full-time Reference number A0611-25-0001 Job locations 548 Meanwood Road Leeds LS6 4JN Job description Job responsibilities Administrator job description & person specification Job Title Administrator Line Manager Debbie Smith Accountable to Ann-Marie Mawson, Practice Manager Hours per week 35 Hours Monday Friday 8.30am - 4pm (maybe negotiable) Job Summary To be responsible for undertaking a wide range of administrative and telephony duties and the provision of administrative support to the multidisciplinary team of the AQP Services (Any Qualified Provider) Meanwood which include ENT, Audiology, Microsuction, Minor Surgery. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS). Mission Statement To provide high quality and timely services to the patients of Leeds Primary Responsibilities The following are the core responsibilities of the medical administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Answering incoming calls and dealing with callers requests appropriately b. Registration of new patients to the service c. Book appointments d. Photocopy documentation as required e. Process e-mails appropriately f. Process post consultation GP letters g. Process tasks from other team members h. Input data into the patients healthcare records as necessary i. Coding Consultations appropriately j. Process referrals using the electronic referral system (ERS) k. Process RAS referrals, printing, registering and texting appointment information l. Manage all administrative queries as necessary m. Carry out system searches as requested n. Completing spreadsheets accurately o. Support all clinical staff with general administrative tasks as requested p. Process all DNA letters in accordance with current protocol q. Ordering ENT/ Audiology supplies Secondary Responsibilities In addition to the primary responsibilities, the medical administrator may be requested to: a. Partake in audit as directed by the audit lead b. Produce meeting agendas and record the minutes of meetings Job description Job responsibilities Administrator job description & person specification Job Title Administrator Line Manager Debbie Smith Accountable to Ann-Marie Mawson, Practice Manager Hours per week 35 Hours Monday Friday 8.30am - 4pm (maybe negotiable) Job Summary To be responsible for undertaking a wide range of administrative and telephony duties and the provision of administrative support to the multidisciplinary team of the AQP Services (Any Qualified Provider) Meanwood which include ENT, Audiology, Microsuction, Minor Surgery. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS). Mission Statement To provide high quality and timely services to the patients of Leeds Primary Responsibilities The following are the core responsibilities of the medical administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Answering incoming calls and dealing with callers requests appropriately b. Registration of new patients to the service c. Book appointments d. Photocopy documentation as required e. Process e-mails appropriately f. Process post consultation GP letters g. Process tasks from other team members h. Input data into the patients healthcare records as necessary i. Coding Consultations appropriately j. Process referrals using the electronic referral system (ERS) k. Process RAS referrals, printing, registering and texting appointment information l. Manage all administrative queries as necessary m. Carry out system searches as requested n. Completing spreadsheets accurately o. Support all clinical staff with general administrative tasks as requested p. Process all DNA letters in accordance with current protocol q. Ordering ENT/ Audiology supplies Secondary Responsibilities In addition to the primary responsibilities, the medical administrator may be requested to: a. Partake in audit as directed by the audit lead b. Produce meeting agendas and record the minutes of meetings Person Specification Qualifications Essential Educated to O Level / GCSE standard, but certainly with evidence of a sound education with English and Maths as minimum. Evidence of IT literacy. Experience Essential Working in a customer service environment. Working with IT equipment. Experience of and success at communicating. Resilience. Experience of working with a team, and promoting team spirit. Desirable Working in a busy office environment. Person Specification Qualifications Essential Educated to O Level / GCSE standard, but certainly with evidence of a sound education with English and Maths as minimum. Evidence of IT literacy. Experience Essential Working in a customer service environment. Working with IT equipment. Experience of and success at communicating. Resilience. Experience of working with a team, and promoting team spirit. Desirable Working in a busy office environment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Meanwood Group Practice Address 548 Meanwood Road Leeds LS6 4JN Employer's website https://www.meanwoodgrouppractice.co.uk/index.aspx (Opens in a new tab)