About the role
The Product Analytics and Experimentation team sits within the Data & Analytics directorate in the Technology department. Our mission is to deliver insightful and actionable data through reporting, analysis, and experimentation; with a focus on establishing best-practice processes and enabling data-driven decision making across all supported product teams. The Tesco Groceries & Clubcard app, website, and store tills are amongst the digital products supported by our team.
Everything is underpinned by our continuous drive for the best tools and technology to deliver our vision. We’re driving innovation and transforming our Technology to become the world’s leading e-commerce business.
We need people who share our ambition to deliver for our customers; Passionate and confident people willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package, and significant career development opportunities.
At Tesco, you’ll find a world-class data environment with the Tesco Analytics Platform – all of our analytics, sales and customer data in one place. Our team offers unparalleled opportunities to gain fantastic big data analytics experience while working extremely closely with the key decision-makers in the business.
Joining us means playing a part in defining, building and launching an ambitious roadmap of digital products that could affect the lives of millions of people over the years to come.
If that sounds exciting then we'd love to hear from you.
You will be responsible for
Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:
* Collaborate with Product Managers, Engineering, and User Experience (UX) leads in the Customer Support area to identify their data needs, and translate business challenges into analyses
* Understand how customers and colleagues are using our digital products, to make product recommendations by considering their needs
* Participate in setting objectives for the product teams you support and measure these
* Perform deep-dive analyses using a variety of data sources and tools (SQL Hive / Spark, Python, Adobe Analytics), and communicate findings and opportunities to product teams
* Create, maintain, and automate dashboards using visualisation tools (Tableau). Create ad-hoc data visualisations and present to stakeholders
* Learn new analytics techniques and tools and put these skills into practice.
* Following our Business Code of Conduct and always acting with integrity and due diligence
The position will be based in Farringdon, London, or our Welwyn Garden City Head Office. Occasional travel to the other office will be required. In line with our values, we strongly embrace flexible working options.
You will need
You’ll need to be able to demonstrate experience of:
* Working effectively with people of different backgrounds and data literacy. You can explain complicated information to a diverse audience in relatable terms to influence and build cross-functional relationships.
* Analysing data and generating insights to tell a story with commercial awareness, ideally for digital analytics, and can do so using visualisation tools.
* Knowledge in Adobe / Google Analytics and/or SQL
* Relevant experience in a quantitative discipline, or a similar university degree of 2:1
Personal
* Being a self starter; motivated to deliver high quality work through planning and adapting to change
* Actively seek better ways of doing things, intellectually curious to develop and learn
* Build strong relationships with peers and seniors through written and verbal communication
What’s in it for you
We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:
* Colleague bonus scheme
* Holiday starting at 25 days plus a personal day (plus Bank holidays)
* Buy holiday salary sacrifice scheme (for salaried roles)
* Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
* Life Assurance - 5 x contractual pay
* 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
* The right to request flexible working from your first day with us
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
* A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
* Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
* Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.
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