Service Manager - Planned Care, Band 8a Site: West Middlesex (covering cross-site) We are looking for an enthusiastic leader who will help support us through the challenges and opportunities that lie ahead. The successful applicant will take a senior management role to deliver an services across our four theatre complexes comprising 27 operating theatres and theatre scheduling services. In this role, you will lead committed teams and work collaboratively with the Peri-Operative Nursing Teams, Surgeons and other Operational Managers from both within the Planned Care Directorate and the other Clinical Divisions to deliver effective and efficient theatre services. You will have had demonstrable success in a senior role working as part of a multi-professional team and bring strong leadership and management skills. Previous experience working in the Theatres Environment is desirable. The post-holder will be able expected to actively contribute to projects aiming to improve theatre utilisation, improve scheduling processes and reduce patient cancellations. There is significant work ahead to improve the management of stock held by theatres - with project support you will be expected to lead and deliver improvements. The Service Manager is responsible for the delivery of high quality and efficient patient services in defined clinical areas. The post holder will provide operational management support to the Deputy General Manager & General Manager and the Service Directors. The Service Manager will work closely and in partnership with other members of the Directorate’s management team, in particular Service Directors, Lead Nurse, Deputy, General Manager, Matron/Clinical Managers and Charge Nurses to achieve agreed performance, financial productivity targets and clinical quality indicators The Service Manager will assist the Deputy General Manager and Service Directors in the delivery of objectives across the Directorate as well as directly managing mutually agreed projects and service improvement initiatives. The Service Manager will have overall responsibility for the management of the Directorate’s administrative processes, line managing teams of A & C staff. The Service Manager will support the Service Directors with the management of effective deployment of medical staff Where appropriate, the Service Manager will work with peers based on other Trust sites to share learn and drive consistency of clinical practice, business processes and reporting. The Service Manager will ensure that line management of his or her staff is undertaken professionally and that each member of staff has an appraisal and development and training plan consistent with Directorate, Division and Trust objectives. Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs. The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. For further details / informal visits contact: Name: Sophie Buck Job title: Deputy General Manager - Planned Care Email address: sophie.bucknhs.net Telephone number: 07946410130 Should you wish to have an informal conversation about the role please email sophie.bucknhs.net to arrange a time for this discussion