Summary
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!Based in Leicester, the Hire Desk Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.For us to help you on your journey to success, here’s what you’ll need:
1. Strong organisational skills
2. Strong communication skills both verbally & written
3. Adaptability
4. Commitment to learn and develop
5. Driving license
6. Previous experience working within the hire industry or similar sales or operational role
7. Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
What will we provide? We will provide everything you need to ensure you succeed in this role! We offer all on the job training and have dedicated product and system training teams available to support you. We are passionate about employee growth and offer tailored development programmes to suit individual needs. We pride ourselves on our ability to recognise and develop talent, which has allowed us to champion internal progression over the years.
We offer a range of hybrid and flexible working arrangements and are promoting our Speedy Work Life Balance initiative which is a huge step in realising our ambition of putting our People First!
What we offer:
8. 26 days holiday (plus bank holidays)
9. Life assurance
10. Pension Scheme
11. Canteen facilities
12. 95% discount across the Speedy brand
13. Opportunities for training, development and career progression
14. Voluntary Health Cash Plan
15. My Staff Shop: discounts and offers for shopping etc. across many suppliers
16. Green Commute Initiative: Work scheme for cycling
17. Vita – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.Link below to our policies in line with our ESG Governance.
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.