Be part of the family...
We’re a family business through and through – family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small but all offer good food & drink, great beds and a ton of things to do.
Crieff Hydro Hotel
Pretty much in the centre of Scotland, we’re set in a 900-acre estate in stunning Perthshire. Home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, six restaurants and over 60 onsite activities – there really is something for everyone!
About the role
You’ll be part of our busy team of Porters. From check-in to departure, you’ll deliver exceptional customer service to all our guests. From carrying guests’ luggage to supporting with conference set up, no day will be the same.
Your friendly and engaging personality will immediately reassure our guests that they’re in safe hands. You’ll make lasting impressions, taking every possible opportunity to talk to our guests, share our story and enhance their experience.
As you'll drive our guests and team on and off the Estate, you'll be over 21 with a clean driver's licence.
We are offering two contract types for this role - a flexible, zero hours contract, or a full time, 40 hours contract.
What we need from you
* A Positive Attitude: A friendly, can-do approach to assisting guests and colleagues.
* Physical Stamina: Ability to handle luggage, set up event spaces, and manage other physical tasks efficiently.
* Excellent Customer Service Skills: A focus on making every guest feel welcome and cared for.
* Flexibility: Willingness to adapt to varied duties and shift patterns, including evenings and weekends.
* Team Spirit: Collaborating effectively with other departments to ensure seamless service.
* Attention to Detail: Ensuring all areas are presentable and meet the hotel’s high standards.
What you'll get from us
* The opportunity to work in a friendly, forward-thinking company with development as a priority – could you be our next Porter Supervisor?
* Internal career opportunities among a wide range of roles, departments and branches.
* Unique benefits including pension contributions, recommend a friend initiative and our cycle to work scheme, allowing you to buy a bike tax-free.
* We are open to having a conversation with you around flexible working, both full-time and part-time, to work together and establish the hours that best suit you.
* Discounts on leisure memberships, hotel activities, Action Glen, retail, and food and beverages.
* Team Rate rooms at all of our hotels – where will you choose to explore on your days off?
* Live in accommodation on-site may be available and is inclusive of bills.
* Free staff meals on shift.
* Discounted child care available at our in-house children’s centre, Big Country.
Careers at the Crieff Hydro Family of Hotels
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