About SD Worx
As a leading European provider of Payroll & HR services with a global reach, SD Worx brings people solutions to life, turning Human Resources into a source of value for businesses and their employees.
We have offices in Europe and an office in Mauritius. Our employee journey spans from getting people paid to attracting, rewarding, and developing talent.
Job Description: Customer Marketing Lead
This is a hands-on collaborative role working with the Customer Excellence, Account Management, Portfolio, SD Worx Academy, and PALs Teams.
You will be responsible for our customer marketing strategy, including developing and executing the annual customer marketing plan, creating and managing multi-channel marketing campaigns, and driving customer advocacy.
What We Have to Offer:
An attractive salary based on your experience and achievement, as well as the freedom to compose your personal benefit package.
A dynamic environment with flexible working hours and remote work opportunities.
Learning opportunities through an individual development plan and professional training.
Career growth with room to develop expertise or expand knowledge horizontally within SD Worx.
Requirements:
* Strong experience in customer marketing or advocacy in a Tech, HR, or B2B SaaS environment.
* Demonstrated success in developing and managing customer reference and advocacy programs.
* Experience in integrated campaign development and execution to support upsell/cross-sell of products to existing customers.
* Strong content marketing skills with exceptional written and verbal communication.
* Strategic thinking ability and a proactive attitude, comfortable with change and managing multiple projects and stakeholders.
Expected Tasks:
* Define the annual customer marketing plan, objectives, and goals.
* Plan strategic campaigns to engage and retain customers, promote loyalty and advocacy, and drive revenue growth.
* Create email promotions, social media adverts, presentations, and product information for our customer base.
* Enhance engagement among existing customers by promoting the full SD Worx suite of offerings, services, and product features and releases.
* Manage customer references, track progress, and monitor feedback for continuous improvement.
About Us:
We welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, and stage of life.