IT Infrastructure & Network Engineer – up to £48,000 Benefits - Solihull Switching, IP Subnetting, VLANs, Routing; Microsoft 365 Active Directory, Azure Virtual Networking; Windows Server; Intune, Firewalls WatchGuard, Backup Acronis Cloud, Wi-Fi Hybrid working 2-3 days office based. Join one of the UK’s leading and rapidly growing organisations as an IT Infrastructure & Network Engineer. Be a key member of our clients IT Infrastructure team, playing an integral role in maturing our IT capabilities and delivering best-in-class IT platforms. As an IT Infrastructure & Network Engineer, you will work closely with the other team members and stakeholders to test and implement technical solutions from a project/deployment perspective. You will handle IT escalations from various departments, managing issues until completion. This role involves a mix of BAU and project work, and on the very rare occasion some evening and weekend work to minimise downtime (expenses and overtime will be paid). Key Responsibilities: Act as an escalation point for incidents/issues that less experienced engineers cannot resolve. Plan and execute maintenance and upgrades to future-proof IT systems. Assist in transforming the current varied IT estate to a standardised, best-in-class IT platform. Monitor and proactively adjust to ensure the availability and performance of infrastructure-based services. Deliver operational IT Infrastructure services, solutions, and IT project delivery, underpinned by clear KPIs and metrics. Ensure strong operational IT Infrastructure-related service delivery, adhering to ITIL best practices. Ensure strong IT Infrastructure-related project delivery, adhering to PRINCE2 (or equivalent) best practices. Provide clear and concise communication across all aspects of infrastructure services. Support, coach, and develop team members to help them achieve their best. Key Technical Skills: Networking Fundamentals: Switching, IP Subnetting, VLANs, Routing Microsoft 365 Administration & Configuration / Active Directory Administration Azure Virtual Networking Windows Server Deployment & Administration Intune Device Management & Deployment Firewall Installation & Configuration (preferably WatchGuard) / Security-minded Backup Management & Configuration (preferably Acronis Cloud) Wi-Fi Installation & Configuration / Wi-Fi Survey Experience: Extensive experience in a corporate/mid-size enterprise level IT Networking Infrastructure role. Experience consolidating a wide variety of technologies into a standardised offering. Experience developing and delivering IT solutions and projects. Ability to effectively prioritise workload in high-pressure situations, working both remotely and on-site. Strong interpersonal skills. A desire to obtain knowledge of the business, not just the technology. A “Can do” / “glass half full” attitude. Full driving license, access to a vehicle Why Join Us? Be part of a dynamic and growing team. Opportunities for professional development and career progression.