We Are Hiring
Director of Interface Care - NHS Greater Glasgow and Clyde
Grade F (£106,955 - £141,596) - Subject to job evaluation
NHS Greater Glasgow and Clyde are committed to driving a bold and transformative programme to reform urgent care across our entire system. In support of this we establishing a new Interface Care Division which will lead the whole system transformation of urgent care.
NHS Greater Glasgow and Clyde is seeking a dynamic Director of Interface Care to drive transformation in urgent care and seamlessly integrate primary and secondary care services. This pivotal leadership role will shape strategy, lead system-wide collaboration, and deliver innovative care models, including establishing our FNC +Plus care model, a new virtual hospital, as well as implementing Electronic Triage at our front doors and establishing Rapid Assessment and Care (RAaC) units at our front doors.
We need a visionary leader with strategic expertise, healthcare integration experience, and a commitment to innovation. If you have the passion, leadership, and resilience to drive high-quality, person-centred care while optimising resources and performance, we want to hear from you.
Our Vision
With patients at the centre of this reform, our new Interface Care Division will drive and influence improvements, collaboration, cohesion and communication across our whole system to ensure patients receive seamless and timely care. It will lead and direct the strategic development of our Interface Care services through the establishment of:
* An FNC+ Plus care model
* A new Virtual Hospital (supporting 1,000 virtual beds and clinics)
* Electronic Triage at our front doors
* New Rapid Assessment and Care (RAaC) units at our front doors
Over the next three years, this transformation will shift the balance of urgent care between acute and community settings, ensuring patients receive the right care, in the right place, at the right time.
Our ground-breaking Virtual Hospital will be the largest virtual hospital in the UK and will significantly expand the range and coverage of clinical support and treatments for our patients at home, reducing the need for hospital admissions and reducing length of stay.
Strategic Objectives
Our urgent care objectives include:
* Right Place – Enhancing patient engagement, directing care, and reducing demand
* Shifting the Balance of Care – Expanding care-at-home solutions
* Improving Patient Pathways – Developing a Rapid Assessment & Care model
* Reducing Delays and Length of Stay – Enhancing transfer-of-care efficiency
Our ambitious vision will integrate digital-first solutions, improve access to care, and reshape care pathways to manage more patients at home, ultimately reducing demand at our front doors.
Selection Process
Shortlisted candidates will undergo a pre-interview assessment before the formal interview. Further details will be provided.
To arrange an informal discussion, please contact one of the following:
* William Edwards, Chief Operating Officer – William.Edwards2@nhs.scot
* Scott Davidson, Medical Director – Scott.Davidson@nhs.scot
* Angela Wallace, Executive Nurse Director – Angela.Wallace@nhs.scot
Equality, Inclusion, and Armed Forces Commitment
NHSGGC encourages applications from all sections of the community and fosters a culture of inclusion. As a signatory of the Armed Forces Covenant, we actively support applications from military personnel, recognising their valuable skills and experience.
Right to Work and Employment Conditions
* All candidates must pass a Right to Work in the UK check.
* Candidates must submit authentic responses to all application questions without AI or automated assistance.
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