Ready to revolutionize healthcare, making it faster and more accessible than ever before?
About the role:
We are looking for an organised and committed Warehouse Team Lead to join our MedExpress/Levity Pharmacy Team at our brand new warehouse in Leamington Spa. Due to the success our weight loss service has had in 2024, we are opening a second Dispensary and Warehouse in January 2025. This exciting role will play a pivotal part in the continued success of our weight loss brands into 2025 and beyond. As the Warehouse Team Lead you'll be responsible for the day-to-day running of the Warehouse, ensuring health and safety procedures are being adhered to, managing rotas, staff performance, maintenance and ensuring the warehouse is stocked with consumables to ensure success.
You will be working closely with our Pharmacy team and packing teams to ensure all GLP-1 weight loss orders are dispensed and dispatched on time, to meet company targets and achieve customer satisfaction goals. If you enjoy working cross-departmentally and are a self-starter with strong communication skills this role would suit you perfectly.
This role is full-time, working Monday to Friday 9am to 5pm. You'll also need to work 1 Saturday a month.
What you'll be doing in the role:
* Health and Safety champion
* Create, organise and manage the staff rota ensuring dispatch and non-dispatch activities are accurately recorded.
* Ensure weekly reports are filled in accurately and on time
* Ensure all staff and temps have read and signed the SOPSs and completed necessary training
* Cascade protocols and standards to the MedExpress Team from the RP.
* Communicate clearly and effectively with teams to ensure they understand their duties and delegated responsibilities
* Support cross-functional teams with tasks requiring dispensary input as required (e.g. trial tests, sensory forms, collecting data for new products).
* Perform 1-1 reviews and performance reviews with direct reports.
* Train the team to carry out clinical reviews and communicate with the CS team, prescribers and customers to ensure correct notes are made and the necessary information is passed between all parties.
* Train the team to ensure clinical review reporting figures are recorded, accurate and kept up to date.
What you'll bring to the role:
* Previous experience as a Warehouse supervisor
* Planning, prioritising and organisational skills
* Ability to work to deadlines
* Ensure the effective use and control of company resources
* Commitment to continuous professional development for the entire team through shared learnings and best practices
* Conflict and problem resolution skills
* Clear concise communication
* An understanding of business rationale and the ability to initiate and implement decisions that will achieve business goals and objectives
* Ability to sensitively give feedback and receive constructive feedback
* Be personable and approachable
* Strong focus and attention to detail skills
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