ECS Resource Group are currently working in partnership with a global managed service provider who's end client is in the Mobile Telecoms sector. We are assisting them with the search for a UX Designer on a contract basis. Responsibilities: Ensure that established design standards are consistently and appropriately applied within design work Engage with product management, engineering, business stakeholders, and third-party vendors to understand project Develop and present documentation, user flows, annotated wireframes, and interactive prototypes Leverage user testing make product improvements Key Skills: Ability to turn insights into strategic recommendations through compelling narratives and storytelling IVR (Interactive voice response) experience Excellent stakeholder management skills Digital transformation background Telecommunications background (Essential) Experience with Avaya and Genesys (Essential) Further details available upon application. Please note, due to internal capabilities it will be difficult for us to take internal calls regarding your application - please direct all queries to (url removed), and they will be responded to, alongside your application ASAP. If you haven't received a response within 1 working day, please call the direct line which is (phone number removed). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy