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Main area: Radiology
Grade: Band 3
Contract: Permanent (To include occasional evenings and weekends, may require cross-site.)
Hours: Full time - 37.5 hours per week
Job ref: 279-6762245-MAR25
Employer: University Hospitals Sussex NHS Foundation Trust
Employer type: NHS
Site: St Richards Hospital
Town: Chichester
Salary: £24,071 - £25,674 Per annum
Salary period: Yearly
Closing: 25/03/2025 15:00
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, ambition, and values that have embodied the NHS for over 70 years.
Our hard-working, talented, and dedicated people work together towards a common goal – to always put our Patient First. In fact, our mission is summed up by our ‘where better never stops’ motto, and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff, which is extensive and designed to support you when you need it, including where possible, flexible working to support work-life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching, and training so that we can be the best that we can be. From the moment you start with us and throughout your career, we will help you to grow and develop. We hope that in choosing UHSussex, you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
We have a great opportunity to join our Radiology Department in St Richards Hospital. The position is to help with the booking of our patients for their scan/imaging. We have a great team and are looking to add to it.
Main duties of the job
To support the Radiology Department in booking our patients for their appropriate scans/images. The successful candidate must possess excellent communication skills and be IT competent. Duties include making and receiving telephone calls, data entry, and general clerical duties with the main focus of ensuring all waiting lists are filled.
Detailed job description and main responsibilities
* Working closely with Trust staff at all levels
* Work as part of a team
* Ability to deal with queries in a sensitive manner from Trust staff and the general public
* Communicate with patients in a sensitive, confidential, and tactful manner
* Ability to plan workload and prioritise for the day
Person specification
* Previous clerical experience
* Ability to organise and prioritise workload
* Good level of education to include English and Mathematics
* Experience of working in a caring situation
* Demonstrate how to deal with difficult situations
* Experience of booking appointments
* Knowledge of the Trust Patient First and Value and Behaviours Programme
Equality, Diversity & Inclusion
* Evidence of having championed diversity in previous roles (as appropriate to role).
* Evidence of having undertaken own development to improve understanding of equalities issues.
Important information for applicants:
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified. Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigration eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.
UHSussex reserves the right to close the role early if we receive a high volume of applications.
Further Information
For help with the application process for Nursing vacancies, please email uhsussex.nursingteam@nhs.net. For help with the application process for Non-Nursing vacancies, please email uhsussex.nonnursingteam@nhs.net.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
This advert has been capped for a limited number of applications; therefore, it will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in this post to prevent you from missing out on applying for this opportunity.
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