Direct message the job poster from Pennine Healthcare
Chief People Officer | People Director | Head of People | HR and Culture Speaker | Culture Specialist | Board Director
IT Systems Analyst
* We’re Employee-Owned – You read that right! Every employee owns a stake in our business!!
* We’re all about our Values – We’re really proud of our culture.
* Surprise and delight – We give ad-hoc rewards for extra-special efforts.
* Pension – We offer a range of pensions with a maximum of employer contribution of 4%.
* Up to £3600 tax-free bonus annually as an Employee Owner
* Our tagline is “the Heart of Life is Health” – Free on-site yoga sessions every month, access to Menopause champions, Mental Health Champions and a 24/7 Counselling/Employee Assistance Program!
We’re committed to development – Regular best practice training and focus sessions.
Agile Working Friendly – Our customers are the kings and queens and providing it doesn’t compromise on their needs from us, you have the choice to work when and where you want which suits both the early birds and the night owls.
25 Holiday Days + bank holidays – We want you to get proper Rest & Relaxation.
24/7 Support – We provide an Employee Assistance Service and remote whistleblowing service to all employees.
Paid Sick Leave – 20 days of sick pay per rolling year.
Who we are.
Our purpose is to ‘Protect Lives’, ‘Empower our Colleagues’ and ‘Enrich Our Communities’. It’s a really powerful message, and it’s not often you get to work in an industry that really does improve and protect life! We are a global supplier of medical devices, and we are really proud to be a UK Manufacturer, in the heart of the County, here in Derby.
Did you know that we are also an EOT – Employee-Owned Trust? That means we boast a proud team of 177 employees, each one of whom is an owner of our business. This gives us an edge, as it means we all get a say in how our business is run, and because we’re employee-owners, we’re a special bunch who like to go that extra mile for our company. Our customers love us for it, as demonstrated by the quality of our products and the service we offer.
If you want to work and feel that special feeling, of being in a team where everyone wants to do their best and go that extra mile, then you will find it here!
* Simply put, we don’t just want to be a great place to work, we want to be a great place to be. The best bit? You’re invited to the party to make it us even better…
* Our purpose is to protect lives, empower our colleagues, to enrich our communities.
* Our Values are Accountability, Honesty, and Continuous improvement.
The Role:
IT System Analyst
The System Analyst is a driving force behind Pennine Healthcare’s mission to protect lives by manufacturing and supplying life-changing medical devices. This role goes beyond systems and processes, it’s about empowering the entire organisation to operate at its best. By designing, implementing, and optimising core business systems like ERP, CRM, and eQMS, the System Analyst ensures that every aspect of our operations is streamlined and effective. Through close collaboration with stakeholders and end users at all levels, this role helps unlock innovations and efficiencies that directly contribute to delivering world-class medical devices to those who need them most.
A day in the life of:
* Act as the go-between for our business requirements and our software platforms.
* Assist with configuration, customisation and implementation of software modules to meet business requirements.
* Ensure software systems are validated in line with the company QMS requirements and procedures.
* Collaborate with functional departments (e.g., Manufacturing, Procurement, Planning etc.) to understand and document various business processes.
* Translate business processes into defined requirements for system implementations and enhancements.
* Act as a point of contact for end users to resolve system-related questions or issues.
* Troubleshoot technical issues and escalate to third parties when necessary.
* Develop training material for end users and carry out training workshops to ensure effective use of the company’s business systems.
* Assist with data migration, integration, and validation during system updates or changes.
* Create, modify, and maintain reports for the system to meet end-user requirements.
The Vital Requirements
* Experience with business systems and processes in a manufacturing environment.
* Experience of process mapping or modelling business processes.
* Proficiency in SQL, Report Development, Data Analysis.
* An excellent communicator who can translate between technical and non-technical audiences.
* A great problem solver with an analytical approach to innovative ideas and solutions.
* Passion for uncovering commercial insights with data to contribute to business success.
Something that is super-important to us
There is a lot of corporate blurbs about equal opportunities. Although its great, in the main, it also ticks a box and tells HR they comply.
Our stance is from the heart, we're united by a common purpose, and it's pretty special - what we do helps to protect and save lives. That's our overriding factor. So, regardless of race, religion, sex, gender identity, sexual orientation, neurodiversity, or background, we want people on board who want to be part of our journey.
We know that true innovation happens when diverse perspectives come together. That’s why we actively encourage applications from all walks of life because our differences are what drive us forward and fuel the meaningful work we do.
Whoever you are, wherever you're from, we want you to join us, your story matters here.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
* Medical Equipment Manufacturing
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