* Working with a supportive and enthusiastic team
* Office based
About Our Client
Our client is a well-established not-for-profit organisation with a solid reputation in the industry. They are committed to making a difference in the community they serve. Based in Weybridge they offer a positive and inclusive environment where team members can thrive.
Job Description
* Handle incoming customer queries via phone and email
* Provide accurate and timely information to stakeholders
* Collaborate with other departments to resolve customer complaints
* Contribute to the development of customer service procedures
* Assist with general administrative tasks
* Participate in team meetings and training sessions
The Successful Applicant
* A strong commitment to excellent customer service
* Exceptional communication and interpersonal skills
* Ability to work independently and as part of a team
* High level of organisational skills
* Experience in a customer service role within the not-for-profit sector
* Understanding of the importance of confidentiality and data protection
What's on Offer
* The chance to work in a rewarding sector
* An inclusive and supportive work environment
* Opportunities for professional development
* Free parking on site
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