* Position: Customer Service Manager
* Salary: £40,000 up to £60,000 (dependent on experience)
* Location: Chichester
* Hours: Monday to Thursday 8am to 4:30pm & Fridays 8am to 12pm
We are looking for an experienced Customer Service Manager to join a company based near Chichester. You will have previous experience of working within a Customer Service Managerial role, leading a team to improve customer satisfaction, and you will also play a key role in the implementation of CRM systems.
As a Customer Service Manager, your key responsibilities will include:
* Team leadership and management
* Customer Service Operations
* Process development and improvement
* CRM implementation and workflow automation
Requirements:
* Previous experience of working as a Customer Service Manager, leading a team
* Excellent communication skills both written and verbally
* Familiarity with CRM systems
* Experience of implementing new processes
Benefits:
* Private healthcare & life insurance
* Free onsite parking
* 31 days annual leave (inclusive of bank holidays)
* Company events
This is a full-time permanent position working Monday to Thursday 8am to 4:30pm and Fridays 8am to 12pm. The office is based near Chichester and is fully office-based with working from home on Fridays.
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
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