Welcome to Brand Vaughan, we're known for leading the way in Brighton and Hove. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 5 offices and over 50 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Senior Property Manager. This is a full-time, permanent position with our Brand Vaughan team based in Brighton Marina. Please note this role requires a driving licence as you'll be visiting properties, meeting tenants and investigating and reporting on maintenance issues. Let's talk about the role. It involves: Overseeing the management of properties, administrative tasks, compliance matters, and inquiries. Take the lead during student season in managing your portfolio to a high standard Cultivating and nurturing robust connections with both landlords and tenants. Efficiently coordinating property upkeep, repairs, and contractor services. Guaranteeing strict adherence to safety regulations and staying abreast of industry developments. Strategically devising property enhancements to enhance value and profitability. Play an active role in reaching key performance indicators (KPIs) and targets, consistently adhering to a results-driven mindset. Visit properties as required to complete tasks set by management with an exceptional standard of professionalism and a commitment to delivering outstanding customer service. Optimise tenant registration processes and take a proactive stance in overseeing viewing appointments. Oversee and manage deposit negotiations and processes, ensuring they are conducted in strict accordance with company policies and procedures, maintaining professional standards at all times. We're not just looking for someone who fits our team; we want to be a good fit for you too We're looking for individuals with qualities such as: Previous experience in property management is essential. Demonstrate a proactive and optimistic attitude, coupled with strong interpersonal and communication skills for effective collaboration within a team. Display the ability to efficiently organise and prioritise tasks and responsibilities. Exhibit problem-solving capabilities, meticulous attention to detail, reliability, punctuality, and maintain excellent telephone etiquette. Possess computer proficiency and comfort with the software suite necessary for executing and overseeing daily tasks. At Brand Vaughan we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too Our company socials bring our people together. So work hard, and then socialise even harder We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Brand Vaughan, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today