Job Title: Senior IT Support Engineer
Location: Cheshire
Job Type: Office & Field based
Salary: £35,000 - £43,000 DOE
Our client is dedicated to providing top-tier IT services to a diverse range of clients. They pride themselves on their customer-focused approach and ability to solve complex technical problems efficiently and effectively. We are looking for a Senior 2nd/3rd Line IT Support Engineer to join their team and help continue to deliver exceptional support to a wide range of clients.
Please note a driving licence and own vehicle (mileage paid) is required. Company van can also be provided (including fuel card).
Key Responsibilities:
Work on various client based projects
Resolve complex technical issues
Site visits, audit new customers, suggesting recommendations
Diagnose software and hardware faults
Helpdesk support for AV, phone, hardware issuesPersonal Attributes:
Extensive use of Office 365 package
Knowledge on firewall, networking/security procedures, routing & switches
Understanding of Network protocols - DNS, DHCP, TCP/IP, WAN, LAN
Experience with virtualisation - Hyper-V / VMWare / Citrix etc
MS Certs highly desired
Fantastic communication skills, confident talking with seniors
Enthusiastic with a can-do attitude
Great team player, happy to help each other outBenefits:
Company vehicle / or mileage paid
Free parking on site
28 Days annual leave
Workplace pension
Collaborative and supportive team environment
Additional money earnt with on call or call out fee'sIf you are a motivated and skilled IT professional looking for a challenging and rewarding role, we would love to hear from you! Please apply for immediate consideration and interview!
Key Words: Senior IT Technician, 2nd line, 2nd/3rd line, Senior IT Engineer, Field Engineer, MSP Engineer, on site technician, on site engineer, technical support engineer, senior technical
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy