We are looking for a caring, dynamic and highly motivated Manager to join the team as a Registered Service Manager for our Chorley, Preston and Wigan Supported Living Services.
You must be an accomplished practitioner with management skills and have experience and knowledge of working within the social care sector in support of people with learning disabilities and mental health needs.
The Registered Service Manager will lead the operational management of our Supported Living Services in Chorley, Preston and Wigan. These services have been developed to meet the needs of people who have learning disabilities and/or autism and other needs, including mental health needs, physical disabilities and are based over 9 sites in Chorley, Preston and Wigan and an Outreach Service. Your role will be to grow new services and support current services in both areas.
As the Registered Service Manager you will ensure that our services are of the highest quality, and meet all CQC standards and contract requirements. You will demonstrate this through co-ordinating comprehensive quality and contract monitoring processes. You will ensure that the care and support delivered is truly personalised and provided in accordance with agreed care plans, enabling service users to enjoy wellbeing, quality of life and develop community connections. You will promote and re-inforce a culture of responsive, person-centred practice and active support across the service, with relationships based on respect and unconditional positive regard. Your role will include responsibility for:
1. Recruitment and selection of staff matched to needs of service users
2. Management and support of a team of senior staff
3. Deployment of staff to meet the needs of service users
4. Ensuring continuous, reliable and consistent service delivery at all times
5. Maximising positive outcomes for all service users
6. Performance management
7. Safeguarding lead
8. Auditing and Quality Assurance
9. Compliance with CQC & commissioner expectations and standards
10. Contract management
11. Managing Voids and Occupancy
12. Managing Referrals though the Portal
13. Managing Relationships with Housing Providers
14. Managing Relationships with multiple Commissioners
15. Providing excellent customer care to all stakeholders
Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures.
We can only accept fully completed applications from candidates who are located in and eligible to work within the UK; we do not accept CVs as a form of application – This post will not be open to Sponsorship under the UKVI scheme.
Application Instructions:
In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to recruitment@creativesupport.co.uk to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date, please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.
If you require any advice on completing your application form, please call us on 0161 236 0829.
Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS
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