Job summary
Applications are invited from candidates who are suitably qualified and experienced in clerical work to join our busy secretarial team within the Orthopaedics Department at Wansbeck General Hospital.
The successful candidate will work with the secretaries in the department to provide a comprehensive clerical and secretarial service to the team of Consultants and Specialist Nurses within Surgery. You will be required to transcribe clinical documentation using the Trusts' digital dictation system. You may also be required to act up to be a Team Secretary for short periods of leave once settled into the role.
The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organizational, interpersonal and communication skills. It would be an advantage if you possess OCR / RSA III typewriting, word processing or equivalent experience, and knowledge of IT packages and their applications.
Site preference will be considered and is to be discussed at interview
Main duties of the job
The successful candidate will support the admin teams within Surgery. You will use the trusts Patient Administration System (PAS) which is required to transcribe clinical documentation using the Trusts' digital dictation system. You may also be required to act up to be a Team Secretary for short periods of leave.
The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organizational, interpersonal and communication skills. It would be an advantage if you possess OCR / RSA III typewriting, word processing or equivalent experience, and knowledge of IT packages and their applications.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres.
We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Job description
Job responsibilities
To assist in the general efficient running of sub-speciality offices including typing/G2 transcription, filing, retrieval scanning and storage of electronic patient records, handling post and dealing with telephone enquiries.
To cover for other Band 2 Clerical jobs as required.
Person Specification
Qualifications
Essential
1. o Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
2. o NVQ Level 2 in customer care/admin or equivalent experience
Desirable
3. Knowledge of Medical Terminology
4. RSA 3/OCR (or equivalent)
5. Audio typing skills
Experience
Essential
6. IT skills in the use of Microsoft products (Word, Excel etc.)
Desirable
7. Medical Secretary Training
8. Audio typing skills
9. Experience of working in hospital-based Health Records or related service within the National Health Service
Skills & Abilities
Desirable
10. Experience in working in NHS
11. IT skills in the use of NHS strategy services Pathology, PAS etc.