About Us
Co-op is a leading retailer, dedicated to providing excellent customer service and supporting local communities. As a Customer Team Member, you'll play a vital role in helping us achieve our goals, while developing your skills and career prospects.
Our Values:
* Putting our customers first
* Working together as a team
* Embracing change and innovation
* Caring for our colleagues and communities
Your Key Responsibilities:
* Delivering exceptional customer service, responding to queries and resolving issues in a timely and professional manner
* Collaborating with colleagues to achieve sales targets and maintain a safe and clean store environment
* Supporting colleagues to drive sales growth and meet customer needs, through effective communication and teamwork
Benefits:
* A competitive hourly rate of £12.30 per hour
* Opportunities for career progression and professional development
* Full paid training and support to help you succeed in your role
* Access to virtual healthcare services for you and your family
* 24/7 employee assistance service
* Exclusive discounts on Co-op products and services
Requirements:
* A genuine care for the needs of customers and members
* Excellent people skills, with the ability to build positive relationships with customers and colleagues
* A positive approach to change and problem-solving
* The flexibility to work a range of different shifts
Why Join Us?
* As a Co-op colleague, you'll become part of a diverse and inclusive team, committed to making a positive difference in our communities
* You'll have access to exclusive benefits, including 31 days' holiday, a pension scheme with up to 10% employer contributions, and virtual healthcare services
* We're proud to offer a supportive and flexible work environment, with opportunities for career progression and personal development