Job summary All roles in the integrated care board (ICB) share a common purpose and responsibility to meet the four core purposes of integrated care systems (ICS); to improve outcomes in population health and healthcare; to tackle inequalities in outcomes, experience and access; to enhance productivity and value for money and to help the National Health Service (NHS) support broader social and economic development. The post holder will work across primary care delivering project management and performance improved support. Use a robust programme management and performance improvement approach to support the development and delivery of the primary care programme, ensuring programmes and projects are planned and delivered in line with timescales identified. Alongside this, the post holder will produce regular highlight and progress reports or dashboards, support the identification of benefits whilst ensuring these are tracked and realised. The post holder will support the provision of efficient, effective and high-quality project management and must be able to communicate effectively and build good relationships with all stakeholders including primary care. Main duties of the job Develop effective working relationships with a broad range of internal and external stakeholders and develop relationships across primary care to ensure appropriate partner involvement and input to plans and deliverables. Coordinate, support and facilitate the successful design and execution of multiple projects through regularly monitoring, reviewing and tracking of issues, risks and progress against deliverables and delivery of benefits across projects. Use quality improvement principles and methods to coordinate activities, monitor performance metrics, as well as taking the initiative to identify and make recommendations to resolve or mitigate risks and ambiguous issues. Able to analyse complex and conflicting issues from multiple and conflicting sources drawing on strong critical thinking to enable strategic problem solving. Provide coordination of and participate in relevant internal and external working groups and provide specialist advice, expertise and support where requested. Collate a range of information for dissemination to broad range of and senior stakeholders as requested with recommendations for improvement based on your analysis. Problem solving skills and ability to make informed decisions where there may be a number of different courses of action whilst working under pressure to sudden and tight timescales Plan, organise and balance competing priorities ensuring that you are task and result focussed to ensure deadlines are met and outcomes achieved. About us Contribute to the strategic planning of projects, set up and implement internal processes and procedures with the ability to adapt project trajectory to ensure the best outcome whilst recognising the need to balance work in a busy and reactive environment. Proactively horizon scan for risks or opportunities where you can make recommendations to develop or improve to processes, procedures or methods of working across primary care Your workload will be diverse and require exceptional planning and organisation skills which will include maintaining the project management information systems to ensure workstreams are logged and continuity is upheld Utilise various information systems in order to analyse data and produce charts and graphs as part of regular highlight and progress reports against workplans for relevant assurance groups and stakeholders Research national and system-wide initiatives identifying best practice and shared learning to contribute to the development of successful workstreams. Provide advice and support in the training of new or less experienced colleagues in the team. Date posted 30 January 2025 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year pa pro rata Contract Fixed term Duration 12 months Working pattern Full-time Reference number 471-6972690 Job locations Chy Trevail Beacon Technology Park, Dunmere Road Bodmin PL31 2FR Job description Job responsibilities We want our culture to be positive, compassionate and inclusive. Your behaviours and roles as a people leader have a crucial role in how individuals and teams experience their workplace and this in turn impacts on the patient care and overall quality of services and experience our community receives We want all colleagues including line managers to have high expectations about what good people management looks and feels like and actively support and challenge ourselves and each other to meet the people promise: Every line manager will act with integrity, intelligence, empathy, openness and in the spirit of learning to work together to ensure that the NHS is the best place to work for all. This will include taking an active leadership role to ensure that equality, diversity and inclusion is embedded in our culture, behaviours and plans and taking responsibility for addressing your own learning needs and personal development in equality and diversity and inclusion (EDI) and all aspects of people management. To ensure familiarity with to and role model adherence to all aspects of ICB governance including policies, procedures and any contractual requirements. To ensure that system governance relevant to your area of work is in place, is effective and understood by all those working within that scope. To seek support from ICB governance team where required Take appropriate responsibility to ensure that your objectives are aligned with team, organisational and systems objectives; including those of your team (where there is line management responsibility). To be proactive in maintaining your learning and development to respond to the changing demands of the role. To positively participate in regular performance and development conversations and ensure mandatory training remains up to date. The NHS was established on principles of social justice and equity. Each of us have a responsibility to ensure that our actions and decisions seek to close the gap on health inequality and remain focused on our communities needs so that service improvement improves the health of our population To demonstrate flexibility by adapting to the changing needs of the system and community. This may involve working on other projects or in other teams, organisations or locations as required. Take a proactive leadership role in creating a culture which supports freedom to speak up. This will include taking action to ensure active listening and learning from experiences is part of how we work in our teams and across the organisation and system. Job description Job responsibilities We want our culture to be positive, compassionate and inclusive. Your behaviours and roles as a people leader have a crucial role in how individuals and teams experience their workplace and this in turn impacts on the patient care and overall quality of services and experience our community receives We want all colleagues including line managers to have high expectations about what good people management looks and feels like and actively support and challenge ourselves and each other to meet the people promise: Every line manager will act with integrity, intelligence, empathy, openness and in the spirit of learning to work together to ensure that the NHS is the best place to work for all. This will include taking an active leadership role to ensure that equality, diversity and inclusion is embedded in our culture, behaviours and plans and taking responsibility for addressing your own learning needs and personal development in equality and diversity and inclusion (EDI) and all aspects of people management. To ensure familiarity with to and role model adherence to all aspects of ICB governance including policies, procedures and any contractual requirements. To ensure that system governance relevant to your area of work is in place, is effective and understood by all those working within that scope. To seek support from ICB governance team where required Take appropriate responsibility to ensure that your objectives are aligned with team, organisational and systems objectives; including those of your team (where there is line management responsibility). To be proactive in maintaining your learning and development to respond to the changing demands of the role. To positively participate in regular performance and development conversations and ensure mandatory training remains up to date. The NHS was established on principles of social justice and equity. Each of us have a responsibility to ensure that our actions and decisions seek to close the gap on health inequality and remain focused on our communities needs so that service improvement improves the health of our population To demonstrate flexibility by adapting to the changing needs of the system and community. This may involve working on other projects or in other teams, organisations or locations as required. Take a proactive leadership role in creating a culture which supports freedom to speak up. This will include taking action to ensure active listening and learning from experiences is part of how we work in our teams and across the organisation and system. Person Specification Qualifications, training and professional membership Essential oEducated to degree level or equivalent experience plus further training and experience to post graduate diploma level equivalent in project management oEvidence of post qualifying and continuing professional development Personal Values Essential oDemonstrates alignment with the NHS values, delivery of the NHS Long Term Plan, the NHS People Plan, Nolan principles. oAble to demonstrate compassion in the workplace with a track record of active challenge to support improvements in equality, diversity, inclusion, and/or social justice. oDemonstrates the living values of openness and integrity, contributing to cultures where this thrives. oCommitted to continuing professional development, actively developing and supporting a continuous learning culture. oDemonstrates behaviours that support innovation and transformation. Experience Essential oExperience of supporting/ managing analysis and service redesign projects oWorking at a similar level in relevant area such as project and programme management or support, change and transformation initiatives or quality improvement where there are competing priorities. oWorking in a management role in healthcare or local government or other relevant/transferable experience oCollaborating with multiple partners and stakeholders with a proven track record of delivering goals. oAbility to prepare and produce concise yet inciteful communications to broad range of stakeholders oNegotiating and influencing others oExperience leading specific areas of work oEvidence of successful coordination of project and programme activities oOrganising and convening groups of people across varying levels of seniority. Skills and knowledge Essential oEffective monitoring of performance metrics oYou will have a familiarity with quality improvement principles and methods oProven high level experience of using a range of appropriate IT applications (word/excel/PowerPoint/project management software) oAbility to influence other leaders and peers, internally and externally. oAble to analyse complex and conflicting issues from multiple and conflicting sources drawing on strong critical thinking to enable strategic problem solving. oAppropriate understanding of governance and control of public funds and ability to critically review, challenge and utilise financial information for decision making. oExcellent organisation skills with ability to react to quickly to changing demands and priorities oProblem solving skills and ability to make informed decisions working to sudden and tight timescales Person Specification Qualifications, training and professional membership Essential oEducated to degree level or equivalent experience plus further training and experience to post graduate diploma level equivalent in project management oEvidence of post qualifying and continuing professional development Personal Values Essential oDemonstrates alignment with the NHS values, delivery of the NHS Long Term Plan, the NHS People Plan, Nolan principles. oAble to demonstrate compassion in the workplace with a track record of active challenge to support improvements in equality, diversity, inclusion, and/or social justice. oDemonstrates the living values of openness and integrity, contributing to cultures where this thrives. oCommitted to continuing professional development, actively developing and supporting a continuous learning culture. oDemonstrates behaviours that support innovation and transformation. Experience Essential oExperience of supporting/ managing analysis and service redesign projects oWorking at a similar level in relevant area such as project and programme management or support, change and transformation initiatives or quality improvement where there are competing priorities. oWorking in a management role in healthcare or local government or other relevant/transferable experience oCollaborating with multiple partners and stakeholders with a proven track record of delivering goals. oAbility to prepare and produce concise yet inciteful communications to broad range of stakeholders oNegotiating and influencing others oExperience leading specific areas of work oEvidence of successful coordination of project and programme activities oOrganising and convening groups of people across varying levels of seniority. Skills and knowledge Essential oEffective monitoring of performance metrics oYou will have a familiarity with quality improvement principles and methods oProven high level experience of using a range of appropriate IT applications (word/excel/PowerPoint/project management software) oAbility to influence other leaders and peers, internally and externally. oAble to analyse complex and conflicting issues from multiple and conflicting sources drawing on strong critical thinking to enable strategic problem solving. oAppropriate understanding of governance and control of public funds and ability to critically review, challenge and utilise financial information for decision making. oExcellent organisation skills with ability to react to quickly to changing demands and priorities oProblem solving skills and ability to make informed decisions working to sudden and tight timescales Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name NHS Cornwall and Isles of Scilly Integrated Care Board Address Chy Trevail Beacon Technology Park, Dunmere Road Bodmin PL31 2FR Employer's website https://www.cios.icb.nhs.uk (Opens in a new tab)