* Responsible for the effective and efficient delivery of service or services. Including being the escalation point for any operational issues relating to the services and addressing them in a timely manner.
* Responsible for development of specialty service plans that are consistent with the strategic aims and objectives of the Trust.
* Undertake with the development of business and strategic plans, negotiating then securing resources needed for completion and delivery of the project.
* Responsible alongside the Deputy Divisional Director and Divisional Director for capacity planning and negotiation/delivery of divisions’ performance agreement.
* Work with the Deputy Divisional Director for negotiation of service level agreements within the corporate framework.
* Ensure business cases are produced for service developments taking account of, activity, income projections and appropriate service models as part of the business case process.
* Responsible for development and implementation of the service and business unit policies.
* Collation and provision of Directorate information to support the Divisional Performance Management System.
* Responsible for action in relation to business/organisational solutions on performance including liaising with other services/providers e.g., theatres and cancer services.
* Manage and co-ordinate administration processes to enable effective monitoring and performance managements of all access and activity targets e.g., RTT, Cancer and Diagnostics
* Gather and provide information regarding demand and capacity and utilisation.
* Working in conjunction with the Deputy Divisional Director to introduce systems to ensure collection and analysis of data for continuous performance measurement of services across the directorate.
* Highlight and report any areas of over / under performance and take corrective action as appropriate.
* Ensure rotas and on call arrangements are in place to manage the directorate services 24 hours a day/365 day a year.
* Comply with financial processes and deadlines
* To deliver financial key performance indicators and forecast outturn with delegated responsibility from the Deputy Divisional Director.
Develop and maintain project plans to deliver productivity and efficiency targets.