Position: Shop Manager
Location: 60 Springett Avenue
Type: Full-time
Key Responsibilities:
1. Oversee daily operations of the shop, ensuring smooth and efficient processes.
2. Manage staff schedules, training, and performance to maintain high customer service standards.
3. Monitor inventory levels, order stock, and maintain relationships with suppliers.
4. Ensure visual merchandising aligns with company standards and enhances customer experience.
5. Handle customer complaints, queries, and feedback professionally.
6. Track and analyze sales performance, identifying areas for improvement.
7. Implement promotional activities and marketing initiatives to boost sales.
8. Ensure the shop complies with health and safety regulations.
9. Manage cash handling, sales reconciliation, and financial reporting.
Requirements:
1. Previous similar experience in retail management but not necessary OR willing to get 4 weeks of training for role.
2. Strong leadership and organizational skills.
3. Excellent communication and interpersonal abilities.
4. Knowledge of inventory management and POS systems.
5. Ability to work under pressure and multitask.
6. Customer-focused with a problem-solving attitude.
MUST REQUIREMENTS:
1. Be able to load - unload stock and deliveries on weekend basis, take deliveries from warehouse.
2. MUST HAVE FULL UK DRIVING LICENSE AND OWN CAR.
3. Be able to speak Hindi Language for day to day activities with directors of business.
Experience: Not required
Languages: English – Advanced
Employment: Full-time
Schedule: MONDAY - FRIDAY, WEDNESDAY - SUNDAY (10:00 - 20:00, 12:00 - 20:00)
Salary: £30,000 – £38,000 yearly
Starting time: Immediate start!
About VM Ringmer Superstore Ltd:
We are a Ringmer village-based Superstore business serving the local community with daily essentials, household items, ready meals, drinks, snacks, alcohol, tobacco, and many more.
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