Act as the primary contact for SARs and FOI enquiries, ensuring accurate logging, tracking, and timely processing. Liaise with internal departments, healthcare professionals, and external organisations to retrieve, review, and redact records, ensuring compliance with legal and Trust requirements. Maintain and update databases for SARs and FOI requests, monitoring progress and ensuring deadlines are met. Provide guidance on FOI processes and support compliance with Trust policies. Handle sensitive data, ensuring confidentiality and adherence to legal frameworks. Prepare regular reports and maintain accurate records of all requests and actions. Manage communication with applicants, including updates on delays or clarifications. Assist with data preparation and reporting for governance groups and committees. Provides straight forward information governance advice and guidance to colleagues and customers to ensure they effectively manage information. Reviews and assists the organisation to maintain records for UK GDPR compliance requirements. Collates evidence and examines for compliance with standards, statutory controls, or management directives. Identifies, escalates, and documents issues of non-compliance. Ensure timely completion of SARs and FOI requests in line with legal requirements.