TLC Healthcare is an Employer of Choice for the last 9 consecutive years and a Global Healthy Workplaces Award winner for large employers in 2023. Our innovative healthcare precincts provide Australia’s first fully integrated healthcare service with aged care at its core and dedicated to being leaders in integrated healthcare. WATCH: TLC Healthcare | Life Changing Care We welcome a Geelong local who is an experienced Client Services Liaison (Resident Liaison) to join our team at our Homestead Estate Home. Located in 30 minutes from Geelong in Wallington and close to the picturesque Bellarine Peninsula and offering captivating views of the surrounding countryside, TLC Healthcare Wallington boasts a recently renovated 190 bed residential aged care home for residents wanting an elevated standard of care. Homestead Estate is a unique place to live with an extensive range of on-site services: bowling green botanical garden community medical centre includes GPs, physiotherapy, dietetics and podiatry gym and hydrotherapy pool resident’s sports bar piano bar - featuring loved artists in free concert series Live at the Piano Bar café virtual reality cinema As Client Services Liaison, you will drive occupancy utilising new and existing leads while providing a high level of customer service to prospective residents and their families by conducting meaningful tours and financial discussions. You will have deep connections within Barwon Health to drive sales through referrers and leads, ultimately converting to placement or refer to other TLC Homes within Geelong or Melbourne. Your motivation to build on your existing networks and maintain beneficial relationships with key stakeholders will ensure your continual success. What we offer Exclusive TLC Employee Shopping Portal access and receive significant wholesale discounts on everyday items Program of employee and wellbeing initiatives Employee Assistance Program Enrolment into our ongoing leadership development program Discounted health insurance Free gym membership Novated leasing What you’ll need Experience with AN-ACC funding model Understanding of the Aged Care Quality Standards Up-to-date COVID-19 vaccinations (3 doses) NDIS Check (includes Police Clearance) Eligibility to work in Australia TLC Healthcare operate on a direct sourcing model and request agencies to respect no unsolicited contact for vacancies advertised. For any questions regarding this role, please feel free to contact Talent Acquisition at talentacquisitiontlchealthcare.com.au To learn more about the benefits of joining Team TLC, please visit our website tlchealthcare.com.au We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation. Our culture is based on a supportive team environment where people thrive and achieve their best professionally. TLC Healthcare encourage all people of different backgrounds to apply. As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.