Your role is to work within the busy People Team providing administrative support across the wider People function. This role will include, but not limited to, administration in the following areas: recruitment and selection (pre-employment checks and balances), processing joiners and leavers, amendments to employment contracts, corporate induction, training and development, system administration, managing data, together with ad hoc staff engagement projects as required. The postholder will support the development and delivery of a professional, customer centred and efficient HR service. You will help the wider team in responding to general staff enquiries, correspondence, contract and pay change submissions to payroll and support both the monitoring and reporting of staff sickness absence. You will utilise your excellent communication skills to effectively engage with a variety of stakeholders, both internally and externally. You will be working in a friendly team where experience sharing, and self-development is actively encouraged. You will have experience of working in an office environment providing a customer focussed service. Having experience of working in a People team and using a HR system is desirable. You will be required to organise and plan your own work to meet the conflicting demands and priorities and will need to adapt to change positively. You understand the value you can add to the team with your first-class administrative skills, and you have a proven track record of working effectively within a team. You will be professional, hardworking, personally credible, and trustworthy. You will form relationships quickly and easily and you will be a first-rate communicator. You have a common-sense approach to work, being able to work as part of a team or confidently on your own. The post holder will work collaboratively with the People Team to ensure standard processes and procedures are understood, complied with, and amended as required and support the Head of People in the continuous development of the administration function, ensuring processes and procedures are efficient and consistent. Duties & Areas of Responsibility To support the People team in delivering an efficient and effective value-added HR service to the business which includes systemised and standardised HR systems and processes for the following: Recruitment and Selection (pre-employment checks), Performance development, People management, policy and practices, induction and onboarding, leaver administration, professional registration, training and development, absence management and payroll. To work in collaboration across the partnership to ensure that the main HR disciplines remain coordinated and delivered in a professional and timely manner. Duties include (but not limited to): - Liaise with and communicate effectively with colleagues and other departments, external agencies, recording and communicating complex, controversial or sensitive information Communicating sensitive and confidential information (HR related) both orally and in writing to managers, staff, and external organisations Building and maintaining excellent working relationships with managers and staff Full administration for all Cambridgeshire and Lincolnshire HUB vacancies, reviewing and checking all request for adverts are both compliant with legislation but also meet organisation approval and sign off process Using job advertising platforms available, place vacant posts in an accurate and timely manner to meet our internal People Team SLAs Long list applications to support hiring managers Provide an efficient and compliant pre-employment checking administration service to support hiring managers, working within People Team SLAs and raising any barriers or delays to the process with appropriate hiring manager and senior People Team members Administer the RotaMaster HR portal to ensure all new starters documentation is uploaded and recorded in a timely manner including, but not limited to; offer letter, contract, new starter form, bank account details, reference request responses, compliance e.g., DBS and qualifications Support the People Team with organising of electronic personnel files ensuring that all information is correctly saved to the appropriate directory and in the correct format, regularly performing housekeeping tasks To support the wider team with administration of staff engagement projects Support other members of the People Team with organising of electronic personnel files ensuring that all information is correctly saved to the appropriate directory and in the correct format, regularly performing housekeeping tasks In conjunction with the People Team, develop, improve, and maintain administration systems and procedures, particularly focused on recruitment and selection processes and systems Respond to appropriate queries sent to the People Team shared inbox e-mails in a timely manner, signposting and escalating as appropriate Provide regular recruitment and selection data as and when necessary Administer appropriate events via the HR RADAR workflow(s), identifying risks in delays or process barriers which might result in HR not meeting its SLAs, raising these with the Head of People Other administration and professional responsibilities: Represent the organisation in a professional manner in all activities and in line with organisation values Assist with the induction of any new members of staff and, if required Contribute to the development and improvement of office practices To fully comply with all legislative regulations e.g., Employment Rights Act, Equality and Diversity Act, GDPR Be able to undertake travel to various locations to carry out duties of the post Work closely with the People Team to ensure all admin processes are efficient, effective, and applied consistently To safeguard the health, well-being, and safety of the patients we work with, some of whom maybe classed as vulnerable people or adults at risk. In the event of a risk to a Patient becoming apparent or if concerns arise about a vulnerable persons welfare, to immediately report these concerns in line with the appropriate policy and procedure (NB in addition to these responsibilities, the post holder may be required to carry out such other duties as may be reasonably required to fulfil this role).