In your new role as a Cleaning Operative, you will ensure equipment is kept clean, well maintained, and in safe working order, meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out, and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake all training required to deliver the cleaning role successfully. You will be required to work within a team and be able to work under your own initiative. You will need to build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations. In return, we will offer you holiday entitlement, pension contributions, discounts through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, a save as you earn scheme, a share incentive plan, recognition and wellbeing incentives such as Mitie Stars, and many other benefits. To be successful in this role, you will need to have the ability to communicate and read basic English. Previous cleaning experience is desirable but not essential, and you should have a flexible approach to the role. You will need to be open, honest, self-driven, and determined. You'll need to be reliable and hardworking with a professional attitude.