Job summary An exciting opportunity has arisen for a CHCSW to join our team in the Outpatients department at Grantham. The successful candidate will join a friendly and supportive team where we encourage staff to learn new skills that aid with clinic delivery. Working under delegation and supervision of a registered Nurse/ Midwife, the Clinical Health Care Support Worker (CHCSW) will undertake defined responsibilities appropriate to their role in the workplace setting. They will comply with Trust policies, protocols, guidelines, the fifteen standards of the Care Certificate and the national strategy of Compassion in Practice and will ensure safe, compassionate and competent care is delivered to our patients and service users at all times Main duties of the job Grantham Outpatients is seeking both part time and full time CHCSW's to join dedicated teams and work within Main Outpatients, Fracture and Orthopaedic Clinics and Ophthalmology Clinics. As a Clinical Health Care Support Worker, you will be responsible for working under the delegation and supervision of a Registered Nurse or Nursing Associate in delivering a high standard of care to our patients in accordance with individualised care needs, utilising flexible, innovative and effective practice that demonstrates that our patients are at the centre of everything we do. Successful candidates will need to be able to work across a 7-day working week, but most clinics operate between 08:30-1800 Monday through to Friday. About us Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people. Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best. Date posted 07 February 2025 Pay scheme Agenda for change Band Band 3 Salary Depending on experience £24,071 - £25,674 per annum Contract Permanent Working pattern Full-time, Part-time Reference number 357-GR-1908-24 Job locations Grantham 101 Manthorpe Road Grantham NG31 8DG Job description Job responsibilities What should you do next? Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you Job description Job responsibilities What should you do next? Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you Person Specification Qualifications Essential Literacy and numeracy qualifications equivalent to Functional Skills level 1 or above (e.g. GCSE grade E or above) NVQ/QCF Level 3 in Care or equivalent qualification or relevant experience Evidence of the Care Certificate or commitment to achieve on joining Trust Motivated to develop knowledge and skills and to undertake self-development Desirable Understanding of the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England Experience Essential Significant experience of the NHS and/or health/child care and an interest in the speciality with knowledge of wider issues relating to health care Clear understanding of professional accountability, delegation and professionalism related to the role of a band 3 worker Makes a positive contribution as a team player and demonstrates awareness of importance of working as part of a team Able to deliver a high standard of care for patients and always striving to improve on what you do through change and innovation Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team. Is sensitive to the impact and implications of decisions and activities undertaken on other professionals Evidence of Knowledge Essential oAble to work under minimal supervision but fully aware when to escalate concerns to a registered practitioner Flexible, adaptable. organised with good time management skills Ability to cope effectively under pressure and resilient and work within the team to manage complex and challenging situations Good written and verbal communication skills Excellent interpersonal skills with tact, diplomacy, empathy and understanding IT skills in order to access required systems such as electronic patient records Ability to evidence/demonstrate key values and behaviours in line with the Trust framework Desirable Working knowledge of Health and Safety, Infection Prevention and Manual Handling Specific requirements Essential Able to use own initiative Commited to ongoing personal development Flexible in approach to work - must be able to undertake shift work where required Willing to undertake and complete the Care Certificate within 12 weeks of commencing employment and further education, training and development relevant to the post Committed to completing the Senior Healthcare Support Worker Apprenticeship Standard qualification within 18mth period Person Specification Qualifications Essential Literacy and numeracy qualifications equivalent to Functional Skills level 1 or above (e.g. GCSE grade E or above) NVQ/QCF Level 3 in Care or equivalent qualification or relevant experience Evidence of the Care Certificate or commitment to achieve on joining Trust Motivated to develop knowledge and skills and to undertake self-development Desirable Understanding of the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England Experience Essential Significant experience of the NHS and/or health/child care and an interest in the speciality with knowledge of wider issues relating to health care Clear understanding of professional accountability, delegation and professionalism related to the role of a band 3 worker Makes a positive contribution as a team player and demonstrates awareness of importance of working as part of a team Able to deliver a high standard of care for patients and always striving to improve on what you do through change and innovation Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team. Is sensitive to the impact and implications of decisions and activities undertaken on other professionals Evidence of Knowledge Essential oAble to work under minimal supervision but fully aware when to escalate concerns to a registered practitioner Flexible, adaptable. organised with good time management skills Ability to cope effectively under pressure and resilient and work within the team to manage complex and challenging situations Good written and verbal communication skills Excellent interpersonal skills with tact, diplomacy, empathy and understanding IT skills in order to access required systems such as electronic patient records Ability to evidence/demonstrate key values and behaviours in line with the Trust framework Desirable Working knowledge of Health and Safety, Infection Prevention and Manual Handling Specific requirements Essential Able to use own initiative Commited to ongoing personal development Flexible in approach to work - must be able to undertake shift work where required Willing to undertake and complete the Care Certificate within 12 weeks of commencing employment and further education, training and development relevant to the post Committed to completing the Senior Healthcare Support Worker Apprenticeship Standard qualification within 18mth period Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name United Lincolnshire Hospitals NHS Trust Address Grantham 101 Manthorpe Road Grantham NG31 8DG Employer's website https://www.ulh.nhs.uk/ (Opens in a new tab)