Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here Why Bytes? Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester 25 days holiday per annum plus bank holidays and Christmas period Excellent learning and development opportunities Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area Company wellbeing and social events Sports and social clubs Incentive trips Employee Assistance Programme Discounted private healthcare EV scheme and Ride to Work scheme Winners of an array of industry awards Great Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85 charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Front Of House Receptionist Reports to (POSITION): Head Of Facilities Team: Facilities Department: People PURPOSE OF JOB: We are looking for a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a receptionist, you will be the first point of contact for Bytes. Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business, you will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. KEY RESPONSIBILITIES: Meet and greet all visitors at Bytes House, ensure they are checked in and provide relevant guidance Responsibility for entry passes and staff ID cards Manage BSS Reception inbox dealing with any enquiries efficiently and promptly Administration of Net2Access control to allow access to the building outside of office hours Manage meeting room schedules via Outlook Calendars Management of Vendor bookings via B Smart Set-up & set-down meeting rooms for Sales days etc Assistance with on-site events Assist with Sales Intake days – liaise with Divisional Director for requirements on the day Work closely with IT to ensure all equipment in meeting rooms is fully functional and ready for use Carry out daily checks of office cleaning reporting issues to the FM and adding to the Cleaners Comment Book Management of on site vending machines – monitor stock levels & liaise with supplier on refills Order buffet lunches and deliver to relevant meeting rooms Order monthly: Employee of the Month (EOTM), reward vouchers, staff awards etc Order Milk and other food supplies weekly – 3 x a week Keep a log of all Reception purchases, manage and carry out cost comparisons Raise Purchase Orders for items purchased ie: Amazon, EOTM, Flowers, Stationary, Contractors Post duties, organise incoming post and frank outgoing mail each day Bind and laminate documents as & when required Provide monthly water meter readings via Everflow portal Test Fire Alarm – Bytes House, Cassini Court & Pascal Place Organise Christmas tree and decorations each December Become a Fire Warden and First Aider to provide emergency assistance at front of house Assist Facilities Manager and Facilities Co-ordinator with ad hoc Tasks QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: GCSE A-C in English ESSENTIAL Years of Experience Experience in Front of House or Customer Facing Environment DESIRABLE CORE Competencies & SKILLS – BASED ON POSITION AND GRADE Calm and confident telephone manner Excellent organisational skills Good time management Attention to detail Excellent problem solving Other details Job Family Employee Job Function Administration Pay Type Salary