Employer: Mersey and West Lancashire Teaching Hospitals NHS Trust
Employer Type: NHS
Site: Ormskirk Hospital Trust
Town: Ormskirk
Salary: £21,730 - £23,177 per annum (pro rata)
Salary Period: Yearly
Closing Date: 15/01/2025 08:00
Community Paediatric Administrator
NHS AfC: Band 3
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Job Overview
We are looking to recruit a paediatric community administrator within the Paediatric team at Southport and Ormskirk District General Hospital working 5 days a week between the hours 9am - 5pm. The post holder may be required to travel to any of our community sites within West Lancashire.
The post holder will be responsible as the first point of contact for all enquiries to the service, for the registration of patients, booking patient appointments, ensuring all correspondence for the service is typed, and performing other administrative duties.
The learning and development opportunities are vast, and we consider the department to be an innovative and creative environment.
Main Duties of the Job
* Maintain and improve working knowledge of EMIS and system in relation to electronic patient data.
* Manage a number of consultant patient lists operating in accordance with the Trust's Access Policy and in line with national targets ensuring efficient and effective use of outpatient sessions and interventional sessions.
* Communicate with internal and external individuals in a professional manner to ensure information is of the highest quality in accordance with Trust policies.
* Respect colleagues' differences with equality and diversity to ensure rights are not infringed.
* Minimise risk in the use of sensitive information to ensure that the Data Protection Act 1998 is adhered to.
* Carry out work as allocated by the Performance Pathway Coordinator & Operational Service Manager. Seek assistance if unsure of any procedure or policy.
We can offer you excellent opportunities for professional development and a friendly supportive team to work within the Paediatric team.
Working for Our Organisation
Working for Mersey West Lancashire Trust based at our Ormskirk Hospital NHS Trust offers all the benefits of coast and country living with the convenience of big city life.
We have miles of unspoilt coastline on our doorstep, attractive commuter towns, picturesque villages and stunning countryside all within easy reach. Excellent transport links mean the vibrant, historic city of Liverpool is only a short journey away.
Person Specification
Qualifications
* Educated to GCSE level in English and Mathematics and/or equivalent qualification or experience.
* RSA III typewriting / word processing skills and/or equivalent qualification or experience.
* ECDL and/or equivalent qualification or experience.
* Shorthand qualification and/or equivalent qualification or experience.
Knowledge
* Comprehensive understanding of a range of administration / secretarial procedures.
* Experience in preparing for meetings.
* Microsoft Office software.
* Ability to work as part of a team.
* Understanding of Trust Internal Policies as appropriate.
* Experience of working within the NHS.
* Experience using graphics software.
Skills
* Ability to communicate effectively at all levels.
* Ability to manage / prioritise workload and work to strict deadlines.
* Capability to adapt to new and unexpected situations.
* Ability to accurately maintain computerised and manual filing / documentation systems.
* Ability to use own initiative and work independently.
* Excellent time management and problem solving skills.
* Excellent interpersonal skills.
* Good numerical skills for compilation of statistics.
Other
* Willing to undertake further training as required.
* Comply with Trust policies and procedures at all times.
* Understanding of the confidential nature of the role and awareness of GDPR.
* The ability to work flexibly in accordance with service needs, which may include some Saturday working.
Thank you for considering an application to work for Mersey West Lancashire NHS Trust.
The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.
Equality, Diversity, and Inclusion
We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals.
Disclosure and Barring Service Check
If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Flexible Working
We actively support flexible working patterns throughout MWL. All employees have the right to request flexible working from day one of employment.
Working for Team MWL
Staff recognition is especially important to us; as well as performance reviews and appraisals, we recognise staff through Employee of the month.
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